Director of Product Design

TITLE: Director of Product Design DEPARTMENT: Engineering REPORTS TO: Chief Product Officer About the Role

As the Director, Product Design, you’ll work with our product team and engineering team as well as cross-functional partners such as marketing, customer experience, and internal operations teams. You’ll ensure a consistent and high-quality user experience for both consumers as well as internal users while creating repeatable systems and guides that help design scale across the organization.

When applying for this role, please provide a link to your portfolio featuring examples of your product design work and thinking. Don’t forget to include any passwords needed to access your portfolio!

How You’ll Make a Difference

• Build and manage our product design team. Hire the best, lead with a well-communicated vision, provide supportive coaching, and guide individuals along deliberate career development paths.
• In the near term, you’ll be a player/coach, directly owning and executing projects in addition to being a people manager.
• Work cross-functionally with product, data, marketing, engineering, and operations partners to represent the design team, facilitate design discussions, and give feedback in planning and product channels.
• Think holistically about complex systems, empathize with customers, and understand business objectives to create compelling and effective product experiences.
• Develop user-centered design solutions based on research, member insights, and industry best practices.
• Partner with product to help define and execute research initiatives to guide the direction of your design work as well as inform business strategy.
• Present design concepts and clearly communicate design intent through design specs and presentation documents.
• Articulate, negotiate, and refine design requirements in collaboration with product managers and engineers to arrive at the best design solutions.
• Own and iterate on our design system, advocating for scalable design solutions across product, brand, and marketing.