Product Support Designer

Product Support Designer: Level 2

Remote

What makes this work unique:

• Because content is rarely fully complete at work start, this role requires patience, problem-solving, and the ability to help build a compelling marketing story with inputs from a copywriter and the project owner over a fixed timeline as the piece evolves.

• Extreme attention to detail is needed, as changes over time can affect the context of a page, section, the overall piece, or a series of collateral.

• If the content does not make sense to you (within reason), it will likely not make sense to a customer who may be reviewing it for the first time. Candidate must be willing to thoughtfully approach what they are creating with a focus on information organization and clarity in communication, written and visual.

What you will be doing:

• Design and produce print materials such as product sampling materials and marketing collateral, ensuring that all design elements are brand compliant.

• Handle layout and page design expertly, paying close attention to the alignment of text, images, and cohesive and consistent branding across multiple pieces of collateral.

• Create brand-compliant infographics or illustrative designs within layouts, when needed, to enhance visual impact, ensuring the additions complement overall design aesthetics.

• Comprehend content and context thoughtfully to ensure that design choices enhance the overall message, while maintaining consistency across a series of materials.

• Communicate and collaborate effectively with internal team members and project owners to solve challenges and create successful outcomes, providing compelling rationale behind layout and composition decisions.

• Quickly acclimate to processes and procedures.

• Manage time efficiently across multiple tasks and projects.

• Complete work with a solutions-oriented mindset.

• Familiarity with Basecamp and SmartSheet.

We require someone with:

• Veteran experience in a production environment where structured product storytelling happens across a series of pieces, long-form and short-form.

• Portfolio with at least 4-5 examples of print collateral in a series that shows complexity in layout solutions.

• Expertise in Adobe InDesign

• Proficient skills in Adobe Photoshop and Adobe Illustrator, with the ability to create and incorporate infographics or illustrations as needed

• Strong knowledge of print production processes, including file setup and output.

• Excellent file organization skills, ensuring assets are easily accessible and usable for team collaboration

• Strong problem-solving skills in design and layout, with conceptual abilities.

Regards

Vinay S

vinay.s@themesoft.com