The Redda Group is partnering with an established independent performance marketing agency to identify an Account Director to lead client relationships, integrated media strategy, and a cross-channel team.
This role offers broad ownership across a portfolio of clients, with responsibility for strategic partnership, media performance, and team development. You’ll guide integrated strategy across Search, Social, and Programmatic while helping strengthen the processes and capabilities that support the agency’s continued growth.
While paid search will be your strongest area of technical depth, the role extends well beyond a single channel. You should be able to challenge strategy, diagnose performance issues, coach your team, and step into the platforms when needed—all while operating as a senior-level client leader.
What You’ll Do
Client Strategy & Account Leadership
- Own a portfolio of client relationships and serve as the senior strategic partner to Director- and VP-level stakeholders.
- Lead integrated media strategy and translate performance into clear, actionable business recommendations.
- Maintain senior-level oversight of campaign performance, proactively identifying risks, opportunities, and underperformance against client KPIs.
- Own client communications, reporting, performance reviews, and QBRs.
- Identify opportunities to expand client relationships through increased media investment, additional services, and broader strategic partnership.
- Deliver responsive, high-touch service that strengthens client satisfaction and retention.
Media & Performance Leadership
- Lead omni-channel strategy across Search, Social, and Programmatic, with particular depth in paid search.
- Partner with channel specialists to align media strategy and execution with client objectives.
- Remain technically current and comfortable navigating paid search platforms when hands-on support is needed.
- Use performance data and platform knowledge to challenge assumptions and guide strategic decisions.
People Leadership & Development
- Lead, coach, and develop a small cross-channel media team.
- Build confidence, judgment, and greater autonomy among junior team members.
- Manage team bandwidth, delegate client deliverables, and hold team members accountable for quality and deadlines.
- Create a collaborative, accountable environment that supports strong performance and development.
Agency Contribution
- Identify opportunities to improve processes, best practices, and client delivery.
- Contribute to SOPs, client onboarding, capabilities development, and new-business initiatives.
- Bring ideas and solutions that improve client outcomes and internal effectiveness.
What We’re Looking For
- 5+ years of relevant agency experience in account management, client services, performance marketing, or digital media strategy.
- Deep paid search expertise with current enough platform experience to remain technically credible and hands-on when needed.
- Omni-channel fluency across Search, Social, and Programmatic, with experience leading integrated strategy.
- Experience managing meaningful paid search investment, including exposure to complex accounts approaching $500K in monthly media spend.
- Demonstrated ownership of multiple client relationships and experience partnering with senior-level stakeholders.
- Proven people leadership, coaching, and talent development experience.
- Strong communication and presentation skills with the ability to translate performance data into clear business insights.
- Highly organized and able to manage multiple clients, priorities, teams, and deadlines.
- Experience with client pitches, new business, onboarding, process development, or agency thought leadership is valued.
Location & Compensation
This is a remote position with a base salary range of $90,000–$120,000.
Candidates located in the Eastern and Central time zones are preferred. Candidates in other U.S. time zones must be willing and able to consistently work Eastern/Central business hours.