Our Customer is an American financial services mutual organization based in Milwaukee. The financial security company provides consultation on wealth and asset income protection, education planning, retirement planning, investment advisory services, financial planning trust and private client services, estate planning and business planning.

Our Customer is looking for a Field Marketing Consultant on a contract basis to help support their ongoing business needs. This role is 100% remote.

The Field Marketing Consultant is responsible for overseeing various field marketing programs from strategy through tactical execution. The ideal candidate is an experienced marketer, with technical expertise of software and digital tools.

We’re looking for someone with a passion for process improvement, journey building, and marketing technologies. The Field Marketing Consultant will be responsible for the development and execution of assigned field marketing programs, while maintaining and optimizing existing field marketing programs – ensuring the programs maximize engagement and user experience across stakeholder groups.

The ideal candidate is an energetic self-starter who takes the initiative to proactively learn the company/role, drives process improvements and adapts to a fast-paced, ever-evolving environment, interacting positively with internal stakeholders, the field, and the field marketing team.

Responsibilities

Field Marketing Program Management: Drive the implementation and management of assigned programs, including but not limited to: operational workflows, special purpose mailbox management, and Standard Operation Procedure (SOP) development and management, etc.
Process Management/Improvement: Contribute to the development and implementation of formal processes and guidelines for managing field marketing service & operations.
Project Management/Tracking: Ensure projects are progressing-to-plan as measured by the achievement of key milestones, meeting timeline & standard turnaround time expectations, tracking feedback and gathering success metrics, etc.
Customer Service: Provide support for the Field, including responding to questions, requests and feedback.
Cross-Functional Team Alignment: Build and effectively leverage relationships with various teams including, but not limited to, Field Marketing Consultants, Enterprise business partners, Marketing Department stakeholders, Creative Solutions, and Compliance to ensure alignment on project plans and execution.
Metrics/Analytics: Identify gaps in current processes and work with cross-functional partners to drive efficiencies.

Qualifications

Field Marketing/Marketing Consultation experience
Proficient in Microsoft 365 applications (Word, Excel, PP, Outlook, OneDrive, Teams)
Customer service skills
Critical thinking
Presentation skills
Process management skills
Project management skills
Experienced with Sharepoint
Ability to build relationships and work with all kinds of people and temperaments
Reporting, data, and analytics experience
Tech-savvy
Any experience with Zendesk is helpful

_We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

_Please Note: In order to create a safe, productive work environment, our client is requiring all contractors who plan to be onsite to be fully vaccinated according to the CDC guidelines. Prior to coming into our offices, contractors will be required to attest that they are fully vaccinated.

Perks are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements)

Health Benefits: Medical, Dental, Vision, Life (including spouse & child), 401k, STD/LTD, AD&D, and Commuter Benefits program.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.