Join the Pharmacy experience design team as we raise the bar for digital experiences in healthcare. You’ll work on digital products that are used by tens of millions of people and drive billions in revenue each year.

You’ll partner with a talented cross-functional team to define solutions that span across channels to provide a world class end-to-end experience for our Pharmacy members.

As part of the experience design team, you will drive a patient-centered perspective with partners across the organization, and your work will have a direct impact on the business and product strategy.

Responsibilities

Develop a deep understanding of our Pharmacy members’ journeys, and the pain points and opportunities within
Collaborate directly with business, product, and technology partners to find solutions that are desirable, viable, and feasible
Effectively translate business strategy, quantitative data, and qualitative research into creative concepts and solutions
Think critically about the implications of member experience on the business
Provide compelling rationale to align partners around solutions
Create clickable prototypes in Figma
Efficiently prioritize your time and your work

Requirements

At least 5 years of professional experience in UX design, preferably in highly-regulated industries
A strong portfolio of work with examples of creative problem solving and critical thinking—especially within complex ecosystems
Experience with human-centered design methodologies
Experience designing across channels (web, native mobile, email)
Proficiency in Figma
Excellent written and verbal communication skills
Strong collaboration skills

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

_Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

__If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

__The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

_Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.