Reports To: Senior Program Manager
About the Role
We're looking for a seasoned Project Manager with deep QA expertise to lead and optimize our QA team for a large-scale, high-complexity game project. This role is critical to ensuring the QA teams are aligned, efficient, and delivering high-quality results that meet the evolving needs of AAA development.
Key Responsibilities
Own the day-to-day oversight of the QA team, ensuring alignment with project goals, timelines, and quality standards.
Collaborate with internal QA leads and managers to define and evolve milestone entrance/exit criteria, test acceptance criteria, and coverage expectations.
Establish and track high-level KPIs to evaluate vendor execution, efficiency, and quality.
Partner with stakeholders to design the right staffing and operating model for each phase of the project.
Provide independent analysis of vendor performance, test coverage, and risk areas — not just status updates.
Translate budget constraints into actionable QA coverage plans ("here's what we can do at each budget level").
Recommend and implement test strategy solutions across functional, regression, compatibility, and exploratory testing.
Collaborate cross-functionally with production, development, and QA to ensure vendor teams are proactive, not reactive.
Contribute to retrospectives and process improvements across internal and external QA workflows.
Requirements
5+ years of QA project management experience, including direct oversight of external vendors.
Proven track record shipping at least one large-scale AAA title.
Deep understanding of test execution metrics, QA methodologies, and how to scale teams to meet quality goals.
Strong analytical and problem-solving skills — able to assess execution gaps and propose actionable solutions.
Excellent communication and collaboration skills; able to work with diverse teams across time zones.
PMP, Agile Scrum, or similar certifications are a plus.
Experience managing QA across multiple regions (e.g., North America, Europe, Southeast Asia).
Familiarity with Jira, TestRail, and other QA tools.
Passion for games and a strong understanding of the player experience.
Benefits
Bonus Features (What We Can Do For You)