Executive Assistant to the CEO

EXECUTIVE ASSISTANT TO THE CEO

Terri Ross Consulting

Aesthetics and Wellness Industry

Hybrid: 2 Days Per Week On-Site in Redondo Beach, CA

Full-Time

Reports Directly to Terri Ross, Founder and CEO

Compensation: $75,000 to $100,000, based on experience

This is not a typical assistant role.

Terri's current Executive Assistant has supported her for nearly seven years, and we are looking for someone capable of growing into that same level of trust, judgment, ownership, and operational fluency.

If you are looking for a role that is limited to managing someone else's inbox, this is not it.

If you want to become the operational backbone behind a nationally recognized industry leader, take meaningful ownership, and grow alongside a fast-moving company, keep reading.

ABOUT TERRI ROSS CONSULTING

Terri Ross Consulting, also known as TRC, is a nationally recognized business performance and sales training firm built exclusively for the aesthetics and wellness industry.

Founded in 2012 by Terri Ross, TRC helps medical spas, plastic surgery practices, dermatology groups, wellness businesses, device companies, pharmaceutical brands, and enterprise organizations improve profitability, operational performance, patient conversion, and sustainable growth.

Terri and her team have trained and consulted for more than 2,000 aesthetic practices worldwide and have partnered with many of the industry's most recognized organizations, including Merz, Galderma, SkinBetter Science, Podium, RepeatMD, Symplast, BTL, Environ, Moxie, Aesthetic Partners, CPP, Varsity Healthcare, DermCare Management, and Skin Clique.

ABOUT TERRI ROSS

Terri Ross is one of the aesthetics industry's most recognized business strategists, sales trainers, keynote speakers, and public voices.

Over more than 20 years, she built her reputation within the Fortune 500 medical device industry, including serving as one of the first eight hires at Zeltiq and helping launch CoolSculpting throughout the United States and Canada.

She later served as Managing Partner of an underperforming Beverly Hills medical spa, rebuilt the business, and scaled it to a successful acquisition by SkinSpirit within five years.

Today, Terri leads TRC's consulting, training, mentorship, and events businesses. She is also a published author, host of the In Touch With Terri podcast, and a featured speaker at major industry events, including The Aesthetic Society, Vegas Cosmetic Surgery, The Aesthetic Show, The Medical Spa Show, and ISAPS.

Terri travels approximately 75% of the time for speaking engagements, client work, media appearances, podcast recordings, and industry events.

She is direct, fast-moving, highly driven, and relentlessly focused on results.

This role requires someone who can independently manage her calendar, communications, travel, and business operations while keeping her several steps ahead, whether she is on a plane, on stage, backstage before a keynote, or moving between client calls.

ABOUT THE ROLE

This is a pivotal hire for TRC.

We are looking for a true right hand and strategic partner, not simply a scheduler.

You must be equally effective managing Terri's world remotely as you are working alongside her in person.

KEY RESPONSIBILITIES

• Executive Calendar and Inbox Management
• Strategically own and manage Terri's calendar across client meetings, internal calls, personal commitments, travel, media appearances, and speaking engagements
• Protect her time, priorities, focus, and energy
• Maintain a true zero-inbox standard by triaging, responding, delegating, and following up professionally
• Draft responses that accurately reflect Terri's voice and communication style
• Anticipate scheduling conflicts, time-zone challenges, and travel requirements before they become problems

Travel and Event Logistics

• Coordinate frequently changing domestic and occasional international travel
• Arrange flights, hotels, ground transportation, reservations, and contingency plans
• Prepare complete itineraries, confirmations, event details, and briefing notes
• Manage logistics for speaking engagements, webinars, podcast appearances, and industry events
• Coordinate registrations, AV requirements, technology needs, preparation schedules, Zoom links, and on-site support

Presentation, Content, and Communication Support

• Create and format polished PowerPoint presentations and keynote decks
• Draft and edit emails, proposals, scopes of work, sales collateral, and internal communications
• Organize and maintain SOPs, sales scripts, training guides, eBooks, and other business assets
• Use AI tools such as ChatGPT, Claude, and other productivity platforms to improve efficiency, research, drafting, and content preparation

Project and Business Operations Management

• Track deadlines and follow-through across consulting engagements, mentorship programs, corporate projects, and internal initiatives
• Support client onboarding, community management, and communication across TRC's leadership and consulting teams
• Prepare meeting briefs, organize notes, and track action items
• Identify risks, gaps, and bottlenecks before they become larger problems
• Keep multiple projects moving forward without needing to be reminded or chased

Discretion and Judgment

• Serve as a trusted gatekeeper for a high-profile public figure
• Determine what requires Terri's immediate attention, what can wait, and what can be handled independently
• Maintain complete confidentiality regarding client, company, financial, and personal matters
• Use sound judgment and know when to act independently versus when to ask for direction

WHAT A TYPICAL WEEK MAY INCLUDE

• Daily calendar and inbox management
• Reviewing LinkedIn and social media activity and proactively flagging anything requiring attention
• Preparing briefs, notes, and follow-up items for client and internal meetings
• Managing several upcoming trips and events at the same time
• Building and polishing presentations for keynotes, webinars, and client meetings
• Checking in with Terri throughout the day by phone, text, or asynchronous communication
• Tracking projects across consulting, mentorship, partnerships, events, and internal operations
• Looking two to four weeks ahead to anticipate what Terri will need before she asks

YOU WILL SUCCEED IN THIS ROLE IF YOU:

• Have at least five years of experience supporting a CEO, founder, entrepreneur, or high-profile executive
• Have experience supporting an executive who travels frequently
• Can confidently manage a complex calendar and inbox across multiple time zones
• Are highly proficient in PowerPoint and enjoy creating clean, professional presentations
• Regularly use AI tools such as ChatGPT or Claude and are comfortable adopting new technology
• Communicate exceptionally well in writing and can accurately capture another person's voice
• Are highly organized, proactive, resourceful, and discreet
• Can manage multiple priorities while remaining calm and focused
• Think several steps ahead and take ownership without constant direction
• Are comfortable with Outlook, Google Workspace, Zoom, Slack, Dropbox, Canva, and similar platforms
• Understand, or are eager to learn, the aesthetics, wellness, consulting, or coaching industries
• Live in or near the South Bay or greater Los Angeles area
• Can work on-site in Redondo Beach two days per week

COMPENSATION AND BENEFITS

• $75,000 to $100,000, based on experience
• Paid time off
• Hybrid work environment
• Direct exposure to every area of a growing consulting business
• Opportunity to grow into an increasingly strategic leadership partnership

WHY THIS ROLE IS EXCITING

You will work directly with Terri Ross, a nationally recognized leader in aesthetic business strategy, and take real ownership over how her business and schedule operate each day.

You will help protect and manage her most valuable nonrenewable resource: her time.

You will gain exposure to sales, finance, marketing, events, client strategy, partnerships, media, and executive leadership.

For the right person, this role has the potential to evolve into an even more strategic position as TRC continues to grow.

HOW TO APPLY

Apply directly through this LinkedIn posting, or email your resume and a short note explaining why this opportunity excites you to mitch@terriross.com.

Please use the subject line:

Executive Assistant Application: [Your Name]