Forward Deployed Engineer

Forward Deployed Engineer

United States

Engineering – Engineering /

Full-Time /

Remote

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About Us

Teleport is the Infrastructure Identity Company, modernizing identity, access, and policy for infrastructure, improving engineering velocity and resiliency of critical infrastructure against human factors and/or compromise.

We are a fast-growing, well-funded Y-Combinator company. We value our craft, are strong supporters of work/life balance, and embrace a culture of humility, honesty, and transparency.

About this job

You will work directly with customers to ensure successful Teleport deployments.

You will meet regularly with customers, understand pain points blocking deployments and remove roadblocks. This includes writing and fixing IaC deployments (like Helm charts), developing workarounds, and writing Go code to fix bugs and implement small features.

For more complex issues, you will work with customers to articulate the problem they are trying to solve, gather requirements, and make the business case to the product and engineering teams to invest in resolving the issue.

Here is why we love this job ourselves, and hope you will enjoy it too:

• This job sits at the intersection of product, engineering, and revenue.
• You won't just work closely with the engineering team, you will be on the engineering team.
• The range of problem solving includes networking, performance, security and integrations with existing systems.
• Most of the code you will write will be open source.
• Our products are loved by their users, you'll get to meet them regularly.

Requirements:

• You must meet the requirements of the job posting
• Excellent communication skills.
• Willing to travel to customer sites.
• Infrastructure as Code (IaC) experience (like Terraform, Ansible, Helm).
• Linux systems engineering experience.
• Go or Rust experience.
• As we are a startup, you should be comfortable changing the area of focus and working directly with customers.

What to expect once you apply:

• You will join 30 minute intro call and we will walk you through the compensation, interview process and requirements.
• You join a Slack channel and submit a coding challenge in (Go/Make/Helm) using GitHub.

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