Software Engineer

Job Title: ServiceNow Developer

Location: Remote

Job Type: Full-Time

About Us:

Technozis is a forward-thinking organization dedicated to leveraging cutting-edge technology to drive innovation and operational excellence. We are seeking a talented ServiceNow Developer to join our team and play a key role in designing, developing, and implementing solutions on the ServiceNow platform. If you’re passionate about technology, automation, and delivering impactful solutions, we want to hear from you!

Job Summary:

As a ServiceNow Developer, you will be responsible for designing, developing, and customizing applications and workflows on the ServiceNow platform to meet business needs. You will collaborate with cross-functional teams to deliver scalable, efficient, and innovative solutions that enhance business processes and improve user experiences.

Key Responsibilities:

• ServiceNow Development & Customization:
• Design, develop, and implement ServiceNow applications, modules, and workflows.
• Customize ServiceNow configurations, including forms, fields, workflows, UI policies, and business rules.
• Develop and maintain scripts (JavaScript, Glide, AngularJS) to enhance platform functionality.
• Create and manage ServiceNow integrations with third-party systems using REST/SOAP APIs, MID Server, and other integration methods.
• Platform Optimization & Maintenance:
• Perform platform upgrades and ensure system stability and performance.
• Troubleshoot and resolve technical issues related to ServiceNow configurations and customizations.
• Monitor and optimize system performance, ensuring scalability and reliability.
• Collaboration & Requirements Gathering:
• Work closely with stakeholders to gather and analyze business requirements.
• Translate business needs into technical solutions on the ServiceNow platform.
• Collaborate with IT teams, business units, and external vendors to deliver high-quality solutions.
• Documentation & Training: Create and maintain technical documentation, including design specifications, process flows, and user guides.
• Provide training and support to end-users and administrators to ensure effective adoption of the platform.
• Innovation & Best Practices:
• Stay up-to-date with ServiceNow platform updates, features, and industry trends.
• Implement best practices for ServiceNow development and administration.
• Identify opportunities for process automation and improvement.

Qualifications:

• Education: Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Experience: 3+ years of hands-on experience in ServiceNow development and customization.
• Proficiency in JavaScript, HTML, CSS, and AngularJS.
• Experience with ServiceNow modules such as ITSM, ITBM, HR Service Delivery, or CSM.
• Strong understanding of REST/SOAP APIs and integration methods.
• Experience with ServiceNow platform upgrades and performance optimization.
• Certifications (Preferred):
• ServiceNow Certified Application Developer (CAD).
• ServiceNow Certified System Administrator (CSA).
• ITIL Foundation Certification (or higher).
• Skills: Strong problem-solving and analytical skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Detail-oriented with a focus on delivering high-quality solutions.

Why Join Us?

• Opportunity to work with a dynamic and innovative team.
• Competitive salary and benefits package.
• Professional development and growth opportunities.
• A collaborative and inclusive work environment.

How to Apply:

If you’re ready to take your career to the next level and make a meaningful impact, we’d love to hear from you! Please submit your resume and a cover letter detailing your experience with ServiceNow development to careers@technozis.com.

Technozis is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.