Senior Product UX Designer

The Role

This is not a traditional UX Design role.

You won’t be handed requirements and asked to make screens look better. You’ll partner closely with Product, Engineering, and Leadership to help define what we build, how it works, and how customers experience it.

You’ll improve existing products, uncover customer needs through research and testing, and help design new products and experiences from the ground up. Your work will span customer discovery, product strategy, information architecture, usability, design systems, and execution.

Ideal Candidate

• Think in systems, not screens
• Love solving ambiguous product problems
• Moves seamlessly between strategy and execution
• Enjoy turning research into actionable product decisions
• Have a strong bias toward building and shipping
• Are energized by mission-driven work
• Can confidently challenge assumptions and advocate for customers
• Takes ownership and drives outcomes, not just deliverables
• Are comfortable working in a fast-moving startup environment

The ideal candidate thrives in ambiguity, enjoys solving complex problems, and thinks in systems rather than individual screens. They are equally comfortable optimizing an existing customer experience, exploring unmet customer needs, and helping define products that do not yet exist.

Tasks you will own

• Create and own the Product Design System
• Establish scalable frameworks, standards and reusable components
• Define information architecture and interaction patterns across products
• Ensure consistency across Launcher, Onboarding, Settings, Portal and Future products
• Lead end to end design initiatives from concept through validation
• Create wireframes, flows, prototypes and production ready designs
• Simplify complex workflows into intuitive user experiences
• Collaborate closely with Engineering throughout implementation
• Conduct customer interviews and usability studies
• Map user journeys and identify friction points
• Use customer research and product analytics to inform product decisions
• Advocate for the customer throughout the product development process
• Help define the experience of future Techless products
• Translate customer insights into product opportunity
• Influence roadmap decisions through research and design thinking

The Role is NOT

• A visual design only role
• A marketing or brand design position
• A UX Production role focused solely on mockups
• A role with rigid requirements handed down from leadership
• A large company design position with layers of process and approvals

Job Skills

• 5+ years designing digital products
• Strong portfolio demonstrating complex product design work
• Experience creating or maintaining design systems
• Expertise in user research, usability testing and journey mapping
• Experience collaborating closely with product team
• Strong systems thinking and information architecture skills
• Ability to articulate design decisions and tradeoffs clearly

Bonus Experience

• Consumer mobile applications
• iOS product design
• Startup or Early Stage company experience
• Digital wellness, behavioral design, education, family technology or attention related products
• Experience helping define net new products from the ground up

Compensation: DOE

Compensation includes salary, discretionary bonus, and meaningful stock option participation for candidates who want to help build and own the future of healthy technology.

*Comp packages built around experience.

To Apply:

Please submit your resume as well as your portfolio to megan@techless.com.

Portfolio Requirements: Must show at least one complex product experience with before/after thinking, research or user evidence, tradeoffs and measurable impact.