About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

What can you expect in a Senior Business Insights Manager role with TaskUs:

Think of yourself as someone who will be responsible for gathering, processing, and analyzing large data sets to support data-driven decision-making across the organization. Your role will involve applying predictive analytics to forecast trends and outcomes, and prescriptive analytics to recommend

actionable strategies. You will build and deploy models that help solve complex business problems and improve operational efficiency.

You will work closely with cross-functional teams to define and track key performance indicators (KPIs), ensuring measurable impact. Proficiency in tools such as Python, R, SQL, and data visualization platforms (e.g., Tableau, Power BI) is essential. A successful candidate will possess strong analytical skills, business acumen, and the ability to translate data insights into strategic recommendations.

Key Responsibilities

AI/ML Development & Research: Design, develop, and deploy advanced machine learning and deep learning models for complex business problems. Implement and optimize Large Language Models (LLMs) and Generative AI solutions. Build agentic AI systems with autonomous decision-making capabilities. Conduct research on emerging AI technologies and their practical applications. Perform model evaluation, validation, and continuous improvement
Cloud Infrastructure & Full-Stack Development: Architect and implement scalable cloud-native ML/AI solutions on AWS, Azure, or GCP. Develop full-stack applications integrating AI models with modern web technologies. Build and maintain ML pipelines using cloud services (SageMaker, ML Engine, etc.). Implement CI/CD pipelines for ML model deployment and monitoring. Design and optimize cloud infrastructure for high-performance computing workloads.
Data Engineering & Database Management: Design and implement data pipelines for large-scale data processing. Work with both SQL and NoSQL databases (PostgreSQL, MongoDB, Cassandra, etc.). Optimize database performance for ML workloads and real-time applications. Implement data governance and quality assurance frameworks. Handle streaming data processing and real-time analytics.
Leadership & Collaboration: Mentor junior data scientists and guide technical decision-making. Collaborate with cross-functional teams including product, engineering, and business stakeholders. Present findings and recommendations to technical and non-technical audiences. Lead proof-of-concept projects and innovation initiatives.

Required Qualifications

5+ years of hands-on experience in data science and machine learning - 5 years in data science
3+ years of experience with deep learning frameworks and neural networks
2+ years of experience with cloud platforms and full-stack development (BPO preferred), healthcare domain, BFSI.
Machine Learning: Scikit-learn, XGBoost, LightGBM, advanced ML algorithms
Deep Learning: TensorFlow, PyTorch, Keras, CNN, RNN, LSTM, Transformers
Large Language Models: GPT, BERT, T5, fine-tuning, prompt engineering
Generative AI: Stable Diffusion, DALL-E, text-to-image, text generation
Programming: Python (expert), R, Java/Scala, JavaScript/TypeScript
Cloud Platforms: AWS (SageMaker, EC2, S3, Lambda), Azure ML, or Google Cloud AI
Databases: SQL (PostgreSQL, MySQL), NoSQL (MongoDB, Cassandra, DynamoDB)
MLOps: MLflow, Kubeflow, Model versioning, A/B testing frameworks
Experience with vector databases and embeddings (Pinecone, Weaviate, Chroma)
Knowledge of LangChain, LlamaIndex, or similar LLM frameworks
Experience with model compression and edge deployment
Familiarity with distributed computing and parallel processing
Experience with computer vision and NLP applications
Knowledge of federated learning and privacy-preserving ML
Experience with quantum machine learning
Problem-Solving & Innovation
Communication & Leadership
Technical Excellence
Expertise in MLOps and production ML system design is a plus!
Big Data: Spark, Hadoop, Kafka, streaming data processing is a plus!
Agentic AI: Multi-agent systems, reinforcement learning, autonomous agents is a plus!

Education / Certifications

Bachelor's Degree in Computer Science, Data Science, Statistics, Mathematics, or related field. Master's or PhD is a plus!

Work Location / Work Schedule / Travel:

Mid shift
WFH but must be amenable to report onsite when needed

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/ .

TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community.

Req Id: R_2510_15077

Posted At: Thu Oct 30 2025 00:00:00 GMT+0000 (Coordinated Universal Time)