Channel Solutions Engineer -- Nationals

Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.

The Team And Role

Logitech is looking for a dynamic Channel Solutions Engineer. In this role, you will be instrumental in driving Logitech's growth through our Value Added Reseller (VAR) and Solutions Integration (SI) channel community. Working closely with our Channel Account Team, Sales Teams, and key Channel Partners, you'll focus on aligning advanced technology solutions with business impact and empowering partners to become experts on Logitech's offerings. Your contributions will be essential in developing and sharing best practices, technical insights, and strategic enablement materials, from white papers to blog posts.

Additionally, you'll play a vital role in showcasing Logitech's solutions through immersive partner engagement initiatives, including workshops, user groups, and events, fostering deeper understanding and expertise across our channel ecosystem. Your ability to convey complex solutions to both senior management and technical teams within partner organizations will be crucial. Through your expertise, you will foster strong technical partnerships, guiding our channel partners toward secure, cost-effective, and reliable solutions tailored for diverse environments, from meeting rooms to personal workspaces.

The Solutions Engineering Team

In the heart of Logitech's North American Logitech for Business (L4B) division, our Sales and Channel Solutions Engineering team blends innovation with camaraderie, uniting tech enthusiasts who excel in both Channel and Sales Engineering to support our direct customers and cherished channel partners. Our engineers are not just tech experts; they're the cornerstone of the Logitech L4B ecosystem, closely collaborating with the Sales and Channel Account teams to amplify the Logitech brand from the first interaction to enduring partnerships.

Our SEs are the masterminds behind ensuring that every aspect, from design to sales, resonates with the Logitech ethos, fostering meaningful connections along the way. It's about igniting a shared enthusiasm for Logitech's innovative solutions among all our stakeholders. What sets us apart is our commitment to continuous learning and knowledge sharing, whether through comprehensive guides, collaborative workshops, or insightful one-on-one conversations.

This culture of collective growth and improvement doesn't just enhance our team's expertise; it enriches our entire channel network, ensuring every touchpoint with Logitech is not only satisfying but genuinely engaging. This is how we guarantee that every stakeholder, from our partners to the end users, not only finds value in our offerings but also shares in the excitement of the Logitech experience.

Location & Travel:

Logitech is dedicated to empowering our teams wherever they are, creating a vibrant culture built on trust, connectivity, and growth. For this full-time remote/hybrid role, our location strategy focuses on the Chicago Metro Area, however we are open to other US tech hubs that are accessible to a major airport hub.

These thriving tech hubs not only broaden our reach but enable us to strengthen partnerships and drive account growth. By leveraging local talent and providing flexible work arrangements, we foster deeper collaboration with partners while ensuring sustained success.

However, travel is integral to the role of facilitating personal connections with our partners and enabling in-depth interaction with our technologies. This role requires a commitment to travel up to 75% across the US with possible opportunities for elective international travel.

Your Contribution

Be Yourself. Be Open. Stay Hungry and Humble. Collaborate but Challenge. Decide and Just Do. Share in our passion for Equality and Environment. These are the behaviors you'll need to succeed at Logitech.

In this role, you will focus on the life cycle of essential channel accounts while balancing inter-company needs to help develop new processes and elevate the channel sales and technical teams.

• Strategic Enablement and Expertise Building: Equip channel partners with deep, actionable knowledge of our video collaboration solutions. Through comprehensive training sessions, interactive product demonstrations, and targeted technical presentations, you'll empower partners to become experts in our offerings, helping them confidently communicate features, advantages, and benefits to end customers.
• Tailored Solution Development: Collaborate with channel partners to assess end-user needs and co-create customized video collaboration solutions. By guiding partners in hardware and software integration, you'll ensure solutions meet specific requirements, adding unique value that aligns with their clients' goals.
• Pre-Sales Partner Support: Partner with channel teams in the pre-sales phase by addressing technical questions, providing answers to potential objections, and ensuring they have the insights needed to convert interest into sales.
• Sales Enablement and Competitive Positioning: Drive success by providing partners with robust enablement resources-from competitive analyses and case studies to sales collateral and go-to-market strategies-enabling them to position and sell video collaboration solutions and personal workspaces with confidence.
• Channel Development and Growth: Actively identify, recruit, and onboard new channel partners while nurturing and deepening relationships with existing ones. Lead engagement strategies that foster long-term growth, unlock new opportunities, and drive revenue within the channel ecosystem.
• Market Insight and Product Alignment: Serve as the strategic liaison between partners and product teams, translating customer insights and market intelligence into actionable feedback that informs product development and strategy.
• Compliance and Innovation Advisory: Guide partners in aligning with industry standards and trends, especially in specialized sectors like healthcare, education, and government, to ensure compliance and leverage innovation as a strategic advantage.

Internally Facing Responsibilities

• Product Training and Certifications: Participate in training sessions and obtain certifications for new and existing products to remain an expert on the solutions you support and provide informed advice to channel partners.
• Sales Strategy Development: Collaborate with channel and marketing teams to develop and refine sales strategies tailored to the video collaboration market, identifying target sectors, understanding competitive landscapes, and customizing sales approaches.
• Technical Documentation: Take a consultative approach to creating and updating technical documentation, such as product manuals and troubleshooting guides, serving as valuable resources for training and partner support.
• Internal Reporting and Analytics: Analyze sales data, partner performance, and market trends to produce reports that inform business decisions, identifying growth areas, potential challenges, and opportunities for partner support improvement.
• Product Feedback Loop: Gather and convey partner and customer feedback to the product development team, contributing to product prioritization and improvements.
• Cross-functional Collaboration: Work closely with internal teams (product development, marketing, customer support) to align on company goals, share knowledge, and ensure cohesive strategies across departments.
• Process Optimization: Continuously review and refine processes related to partner management, sales operations, and technical support to boost efficiency, reduce response times, and improve partner and customer satisfaction.
• Market Research and Competitive Analysis: Stay informed on industry trends, new technologies, and competitor activities, analyzing their impact on the business and adapting strategies as necessary.
• Internal Training and Knowledge Sharing: Lead or participate in knowledge-sharing sessions within the organization to keep all teams updated on the latest product features, sales tactics, and market insights.

Key Qualifications

Skills and Expertise:

• Product and Industry Knowledge: Deep expertise in AV and integration technologies, including video collaboration hardware (cameras, microphones, displays) and software (video conferencing platforms, collaboration tools), with knowledge of industry trends and the role of USB and AV devices in modern workspaces.
• Technical Proficiency: Advanced AV integration and IT networking skills, including experience with IT networks, cloud services, and foundational cybersecurity, ensuring seamless deployment and troubleshooting of solutions across diverse environments. Skilled in designing, integrating, and optimizing complex AV systems for interoperability and performance.
• Sales Engineering and Business Strategy: Extensive experience in Sales Engineering, AV, or IT roles, using AV and IT technologies to create scalable, innovative solutions that support Logitech's evolving customer value propositions. Proficiency in collaborating with product and business leaders to shape strategic outcomes.
• Collaboration and Influence: Proven success in cross-functional roles, building strong relationships across internal teams and with enterprise customers. Expertise with enterprise platforms, especially Microsoft Teams, Zoom, and Google Workspace, with a solid foundation in networking, security, and AV collaboration architectures.
• Culture and Passion: Dedicated to contributing to a collaborative team environment that fosters communication, connection, and culture-building through Logitech's collaboration solutions.

Professional Certifications

• Industry Certifications: Recognized certifications in networking, video technologies, or related fields (e.g., AVIXA, CompTIA Network+, Cisco, Microsoft) are highly valued.
• Sales and Technical Training: Experience with sales methodologies, technical sales, and partner management is advantageous.

Key Competencies Aligned With Logitech's Values

• Effective Communication (Be Open): Exceptional skills in simplifying complex technical information for non-technical audiences and fostering open, trusting relationships with partners.
• Problem-Solving and Innovation (Stay Hungry and Humble): Critical thinker with a proactive approach to troubleshooting, continuously seeking to improve.
• Adaptability and Resilience (Be Yourself): Flexible and grounded, thriving amid changes in technology and remaining authentic in approach.
• Collaborative Teamwork and Leadership (Collaborate but Challenge): Strong team player, balancing collaboration with a willingness to challenge ideas for the best outcomes.
• Decisiveness and Ownership (Decide and Just Do): Takes initiative, follows through on commitments, and fosters a culture of action and results.

Ready to Make an Impact?

If you're passionate about influencing channel strategies, building collaborative partnerships, and delivering results that matter, we want to hear from you. Apply today and help us create a positive channel impact through innovation and partnership with our National Partners.

This position offers an OTE (base+variable bonus) of typically

between $ 125K and $ 260K depending on location and experience. In certain circumstances, higher compensation will be considered based on the business need, candidate experience, and skills.

Logitech offers benefits such as Medical Coverage, Dental Coverage, Vision Coverage, Traditional and Roth 401(k) Plans, Flexible Spending Accounts, Employee Share Purchase Plan (ESPP), Basic and Additional Life Insurance, Disability Coverage, Adoption and Surrogacy Assistance, Tuition Reimbursement Plans, Commuter Benefits, Paid Time Off, Paid Holidays, Bereavement Leave, and Paid Parental Leave.

Logitech also offers Wellness Programs, Health Savings Account Plans, access to Expert Medical Opinions, Identity Theft Protection, Breast Milk Delivery to Nursing Mothers on Business Travel, access to a Group Legal Plan, Donations Matching Programs, Employee Product Discounts, and access to Auto, Home, and Pet Insurance.

Across Logitech we empower collaboration and foster play. We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, you may have teams or departments split between working remotely and working in-house.

Logitech is an amazing place to work because it is full of authentic people who are inclusive by nature as well as by design. Being a global company, we value our diversity and celebrate all our differences. Don't meet every single requirement? Not a problem. If you feel you are the right candidate for the opportunity, we strongly recommend that you apply. We want to meet you!

We offer comprehensive and competitive benefits packages and working environments that are designed to be flexible and help you to care for yourself and your loved ones, now and in the future. We believe that good health means more than getting medical care when you need it. Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual and social wellbeing so we all can create, achieve and enjoy more and support our families. We can't wait to tell you more about them being that there are too many to list here and they vary based on location.

All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

If you require an accommodation to complete any part of the application process, are limited in the ability, are unable to access or use this online application process and need an alternative method for applying, you may contact us toll free at +1-510-713-4866 for assistance and we will get back to you as soon as possible.

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