UX/UI Designer 3

Day to Day Responsibilities

You must be a superb writer and editor.

• 5 years of experience in UX writing, information architecture, and content strategy for products used on a variety of devices
• Experience that includes most, if not all, of the above items listed under "Responsibilities”
• Figma or Sketch skills
• A portfolio showcasing projects with clear, concise UX writing and content strategy artifacts. Case studies are a huge plus.
• An English or Journalism degree (desirable but not required)

Your responsibilities will include

• Leading content design for small- to medium-sized projects
• Developing UX content strategy based on business requirements, including information architecture and user flows
• Conducting content audits, evaluating existing experience, and analyzing competitor experiences
• Delivering microcopy that meets design system standards
• Working with leadership, UX team, and project management to establish sprint deliverables
• Researching, evangelizing, and following best practices for UX content strategy and UX writing
• Collaborating closely with other UX designers, particularly interaction and visual designers, and UX researchers
• Tracking down answers from subject matter experts and other partners
• Building alignment between UX team members, product managers, and developers
• Meeting grade level requirements and creating content for non-native English speakers

You are

• Passionate about collaboration
• Interested in site metrics and content testing
• Data informed, not data driven
• Curious yet persuasive
• Comfortable with ambiguity
• Self-directed but also collaborative
• Used to hitting deadlines and helping manage expectations for your deliverables

Bonus if you have

• Interest and experience in healthcare and health insurance
• Taxonomy experience
• Understanding of trauma-informed content and trust design
• UserZoom testing experience

Required Skills (top 3 non-negotiables):

• Content strategy (with artifacts)
• UX writing
• Superior communication & collaboration

Preferred Skills (nice To Have)

• UserZoom testing
• Taxonomy
• Understanding of trauma-informed content and trust design