AI Product Manager

Company Description

Synapse Studios is a custom product development consultancy delivering high-impact AI transformation engagements for clients across all industries, alongside our traditional software development work. Based in Tempe, Arizona and founded in 2003, we've solved complex problems for startups, growth-stage, and enterprise companies across industries.

Role Description

As we expand our AI platform and client AI transformation work, we are seeking a full-time remote AI Product Manager to join our team. You will lead client engagements end-to-end while partnering with our engineering team to shape the AI platform itself.

This role is roughly 70–80% client AI engagements and 20–30% platform product development, bringing insights from real deployments back into the evolution of our platform. You will be hands-on and own client relationships at the executive level, design and run AI Enablement workshops, identify high-value automation opportunities, and build and manage AI agents for clients using our proprietary tools and platform.

On the platform side, you will bring field insights back to the product and help us build, scale, and optimize tools that make AI accessible to every organization we work with. As a hands-on IC, you will also strategize and inform the roadmap in alignment with customer needs and future AI capabilities, aiming for long-term client value.

This is a senior individual contributor role with a clear path to helping lead the evolution of our AI platform as our customer base grows.

Qualifications

• This role is for US-based candidates ONLY! It's a full-time remote role, with a preference if you live in the Phoenix metropolitan area
• 7+ years of experience in product management, technical consulting, or building software products
• Strong written communication and structured thinking: you can turn messy problems into clear decisions, frameworks, and plans
• You know how to define success, run discovery, and ship fast
• Specifically, we value high-agency candidates who can work to identify the next things we'll need and deliver them preemptively
• Direct client-facing experience with executive or C-suite stakeholders. You're comfortable presenting, facilitating, and building trusted working relationships
• Genuine AI tool fluency: you actively use AI in your work and have a real point of view on where it creates value
• Workshop or group facilitation skills: you can design and run structured, high-energy working sessions that produce real outcomes (and enjoy doing so)
• Process mapping and discovery skills: you know how to go deep on how work gets done, how to interview customers, and surface hidden assumptions and opportunities
• Metrics and ROI thinking: you connect work to data and business outcomes and can tell that story to executives and sales

Strong Differentiators

• Experience building or managing AI agents, prompts, or no-code AI workflows
• Genuine curiosity about emerging technology
• 0→1 product experience: you've built something from scratch and driven it to adoption
• Consulting or professional services background a plus, working directly with clients