Project Manager

About Our Client

Our client is blazing a new path in the DME industry with the collective efforts of their team members. Founded in 2016 with a goal to fix the fractured DME ecosystem and completely transform the industry, the company has launched tech-based solutions that eliminate age-old DME headaches, resulting in a seamless experience for all. They are proud to offer work that matters, on a mission that matters.

What They Need:

The company is looking for a Project Manager to join its growing Process Initiatives team. You’ll be at the heart of their most strategic initiatives, helping them scale healthcare operations with clarity, documentation, and stakeholder alignment.

What You Will Do:

• Coordinate work across multiple departments and stakeholders throughout the standard phases of a project: Initiating, Planning, Executing, Monitoring and Controlling, Closing.
• Communicate with all stakeholders on project status and progress, risks, delays, and adjustments.
• Create and manage a detailed plan of work to be done, the "who" and the "how."
• Act as a process steward, ensuring that projects are compliant with internal procedures and industry regulations, especially within healthcare settings.
• Work closely with the Process Initiatives teams and broader leadership to prioritize, track, and report on project progress.
• Serve as a communication hub between stakeholders in Product, Data, Customer Experience, Finance, and Engineering—keeping everyone aligned and accountable.
• Maintain visibility of projects using tools like Monday.com, Jira, Teams, and Slack.
• Ensure the project delivers the expected quality, outcomes, and benefits.

What You Have:

Our client has intentionally built a culture of kindness, collaboration, and creativity, and they consider those qualities to be table stakes for any new team member. Additional requirements include:

• 3-5+ years of experience in project coordination or project management, ideally within healthcare, healthtech, or Durable Medical Equipment.
• Proficient with project tracking systems such as Monday.com, Jira, or similar.
• Confidence in turning ambiguity into structure.
• Experience working with cross-functional stakeholders across business, tech, and operations.
• Self-starter who thrives in asynchronous environments and adapts to shifting priorities.
• PM certification(s) preferred: PMP, CAPM, or healthcare-specific certs (e.g., CPHIMS, EOS, Lean Six Sigma, etc).
• Demonstrate organizational skills.
• Demonstrate effective verbal and written communication skills.
• Demonstrate analytical skills when problem-solving.
• Demonstrate high attention to detail and a high degree of accuracy.

What Sets You Apart:

• Familiarity with DME workflows or the insurance reimbursement cycle.
• Experience managing compliance or regulatory-driven projects.
• Exposure to startup or high-growth environments where process building was part of the job.

What Sets the Company Apart:

• Professional growth opportunities with compelling career paths
• Healthy work-life balance culture with paid time off (PTO)
• Medical, dental, and vision insurance for full-time team members
• 401K savings plan with employer contribution match

Note:

“We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. Swooped helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.”