Product Manager, Integrations

About Our Client

Our client's award-winning property operations and experience platform helps coordinate, communicate, and verify detailed work at properties. Powering over 30M property care tasks, the company helps thousands of short-term rental managers and hospitality operators increase operational efficiency and boost service revenue while eliminating manual work and elevating the experience at each property.

What They’re Looking For

Our client is looking for a Product Manager, Integrations to own and expand its ecosystem of third-party integrations. This role is crucial to the company's strategy, helping customers connect the platform with property management systems, smart locks, IoT devices, communication tools, and other industry solutions. You’ll work cross-functionally with engineering, design, partnerships, and customer-facing teams to build seamless integrations that drive adoption and create a frictionless user experience.

The product team is a small, scrappy, yet scaling team. They’re looking for an experienced Product Manager who has an affinity for creating highly-engaged products that truly delight users, thrives defining and building out processes, and cares deeply about developing strong relationships across technical and non-technical teams.

What You’ll Do

• Define and execute the integrations roadmap, prioritizing based on customer needs, strategic value, and technical feasibility.
• Collaborate with engineering to scope and deliver high-quality API-based integrations.
• Work closely with partnership teams to strengthen relationships with integration partners.
• Gather and synthesize feedback from customers, internal teams, and market trends to continuously improve integrations.
• Define success metrics and track adoption, usability, and performance of integrations.
• Ensure integrations are easy to set up and use, reducing friction for customers.
• Communicate updates and enhancements effectively to internal teams and external stakeholders.
• Identify and predict obstacles, collisions, and risks to projects across multiple teams and seek solutions to eliminate them.
• Lead complex projects and initiatives, executing deliverables at the highest level from both creative and technical standpoints.
• Develop and maintain thorough documentation to aid internal and external problem-solving.
• Foster a culture of impact and performance while championing the company values to ensure that your team and the wider Product team are enabled to succeed

Who You Are

• 4+ years experience driving product management (startup experience is a bonus)
• Experience working with APIs and third-party integrations
• 2+ years experience in B2B SaaS (productivity, task management, or hospitality/property management software experience is a bonus)
• Experience in building and navigating large, technical, interconnected systems
• Proven analytical skills and superior ability to use data to drive decision-making and feature prioritization
• You set strategic direction and outline present and future product initiatives
• You love rolling up your sleeves to execute all the small details that drive towards the larger strategic vision, one day at a time.
• You are clear and candid on what you need to be successful and you take initiative to achieve that success
• You autonomously drive progress and growth while building consensus with stakeholders
• You know how to coordinate your team across multiple priorities and deliver a continuous stream of value through shipping features
• You are able to make sense of and chart a path through ambiguity and complexity
• You thrive in a fast-paced environment
• You forge partnerships cross-functionally and on the Product team
• You value Diversity, Equity, Inclusion, and Belonging (DEIB)

Note:

“We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. Swooped helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.”