Principal Technical Program Manager

About Our Client

Our client is redefining cybersecurity by pushing the limits of what’s possible—leveraging AI-powered, data-driven innovation to stay ahead of tomorrow’s threats.

From building industry-leading products to cultivating an exceptional company culture, core values guide everything the organization does. The company is looking for passionate individuals who thrive in collaborative environments and are eager to drive impact. If you’re excited about solving complex challenges in bold, innovative ways, the organization would love to connect with you.

Key Responsibilities

• Selectively lead key large cross-product programs, ensuring timely delivery and quality.
• Follow the Program Operating Model to drive delivery, instilling a sense of ownership and predictability within the broader Product & Technology teams.
• Evaluate and, where needed, suggest processes that anticipate, identify, and mitigate potential issues. Coach teams on risk, dependency, and stakeholder management practices.
• Foster strong cross-functional collaboration, breaking down silos and encouraging open communication between teams.
• Keep abreast of the latest industry trends, tools, and best practices, ensuring the organization is prepared for scale.
• Regularly review and redefine key performance indicators (KPIs) to measure the success and impact of projects.
• Develop and deliver Jira & Atlassian Analytics dashboards

Required Qualifications

• 10+ years of progressive experience working in enterprise software, preferably in the security industry.
• 7+ years of experience in Jira, Jira Dashboards, and BI/Analytics Tools (JQL, SQL).
• The ability to understand the business side of things, ensuring a holistic approach.
• 5-7 years of experience as a former software developer.
• The ability to articulate complex ideas clearly, driving requirements and projects with global, diverse teams.
• A knack for relationship-building, excelling at interfacing with various organizational levels, and developing partnerships.
• Expertise in managing diverse stakeholder expectations, with a proven track record of making informed decisions and standing firm when necessary to drive project success.
• A comprehensive understanding of the software development lifecycle.
• Familiarity with risk management processes and strategies, ensuring projects proceed smoothly.
• Ability to manage and prioritize multiple projects simultaneously.
• Adept at utilizing data and metrics to inform decisions, measure success, and identify areas for improvement.

Preferred Qualifications

• None specified.

Additional Information

• This role can be based remotely in the U.S.
• The role reports directly to the Sr. Director of Strategic Programs & Delivery.
• Benefits include Medical, Vision, Dental, 401(k), Commuter, Health and Dependent FSA, Unlimited PTO, industry-leading gender-neutral parental leave, Paid Company Holidays, Paid Sick Time, Employee stock purchase program, Disability and life insurance, Employee assistance program, Gym membership reimbursement, Cell phone reimbursement, and numerous company-sponsored events, including team-building events.
• The base pay range for this U.S. role will vary based on the location of the candidate.

Salary Range:

$208,000—$280,000 USD

Note:

“We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. Swooped helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.”