CONTENT DEVELOPER

Svitla Systems Inc. is looking for a Content Developer for a full-time position (40 hours per week) in Mexico. Our client is the world’s largest travel guidance platform, helping hundreds of millions of people become better travelers each month, from planning to booking to taking a trip. Travelers worldwide use the site and app to discover where to stay, what to do, and where to eat, based on guidance from those who have been there before. With over 887 million reviews and opinions of nearly 8 million businesses, travelers turn to clients to find deals on accommodations, book experiences, and reserve tables at delicious restaurants. They discover great places nearby as a travel guide company available in 43 markets and 22 languages.

It is an excellent opportunity for an experienced Content Developer to work in a fast-paced and growing CRM team, creating, updating, and maintaining highly personalized emails for travelers, vacation rental owners, and attraction suppliers. We seek someone passionate about email development and experienced in creating templates that serve multiple brands, languages, and points of sale. The role of Content Developer will have you working alongside project managers, software engineers, localization specialists, and the creative team to bring email designs to life. The CRM team creates and manages email campaigns that service 38 points of sale with 17 languages across 11 brands. Maintaining consistent functionality across all touches requires an eye for detail and a drive to work efficiently. As a Content Developer, you will work closely with localization specialists to ensure that emails are fully localized and optimized to meet the needs of the multilingual user base. Throughout, you will be expected to provide continuous, constructive feedback to the rest of the team, including other content developers, designers, copywriters, and project managers, to enhance development and increase efficiency.

Requirements

• At least 2-4 years of experience in front-end development.
• Familiarity with HTML, CSS, and JavaScript.
• Experience with responsive design.
• Experience with modular design.
• A strong foundation in front-end development with the ability to pick up new technologies quickly and to operate independently. It would involve the ability to lead projects with some guidance and supervision.
• A reasonable understanding of programming best practices as it relates to developing within a system that allows the team to create and maintain a large number of email templates quickly and easily.
• In-depth knowledge of aspects of their team’s systems in addition to their projects, enabling them to improve that system, and they can take part in relevant on-call rotations.
• Fluency in written and spoken English.
• A university degree (or equivalent) is required (in Computer Science preferred).

Nice to have

• At least 1 year of experience coding emails.
• Some experience in localization.
• Familiarity with including personalized/dynamic content in emails.
• Knowledge of the unique styling and display quirks in major email platforms.
• Experience working with ESPs such as ExactTarget, Mailchimp, and Marketo (preferably for an online travel business or retailer).
• Familiarity and knowledge of email marketing, including deliverability and rendering best practices.

Responsibilities

• Collaborate with the Design and Copy Team to confirm the necessary assets for creating and deploying emails.
• Collaborate with localization specialists to translate and test content to ensure it displays correctly in the 17 languages the client supports.
• Provide continuous, constructive feedback to the rest of the team, including other content developers, designers, copywriters, and project managers, to enhance development and increase efficiency.
• Set up, QA, and schedule one-off email sends.
• Code templates to display consistently across all major email platforms like Gmail and Outlook.
• Provide QA template functionality to project managers and engineers.
• Manage lead times with the project managers and CRM engineering teams to ensure timely receipt of all design and data points.
• Create reliable production templates quickly and with high quality.
• Mentor more junior Content Developers, who can complete complex projects with guidance from their tech lead, and communicate proactively with project stakeholders.
• Maintain email templates for B2B and B2C communications.
• Develop new templates and test email functionality to ensure an optimal user experience across the client service’s 11 brands and 40 points of sale.
• Coordinate with project managers and stakeholders to establish and confirm the project scope.
• Develop new modules to serve the needs of new email template designs.
• Learn new technologies required to complete projects that support business initiatives.
• Help maintain aspects of the codebase in a way that scales to the team’s needs.
• Coordinate with other teams to help resolve development hurdles and propose practical solutions.
• Suggest and drive projects to help improve the team’s ability to execute business initiatives.

We offer

• Work with #1 winner of the ‘Best Place to Code’ award!
• US and EU projects based on advanced technologies.
• Legal IMSS contract and competitive compensation.
• Annual performance appraisals.
• Flexibility in workspace, either remote or in our welcoming office.
• Remote work financial support.
• Comprehensive medical insurance including family.
• Life insurance, maternity policy, family days off.
• Christmas Bonus in the amount of 30 days' salary.
• Bonuses for article writing, public talks, other activities.
• 15 vacation days, 25% vacations bonus, 11 national holidays.
• Personalized learning program tailored to your interests and skill development.
• Free webinars, meetups and conferences organized by Svitla.
• Monthly Pantry Vouchers, free office snacks, and drinks.
• Fun corporate online\offline celebrations and activities.
• Awesome team, friendly and supportive community!