The Software Engineer IV role involves architecting, designing, and implementing solutions using various programming languages and tools to deliver robust and reliable applications and services for both internal and external users. This position requires actively interpreting business and user requirements to meet project expectations. The individual collaborates effectively with diverse teams, contributing to and enhancing team efficiency to meet and exceed expectations consistently.

Expectations

You are expected to demonstrate integrity and trust in all interactions, both within the company and with clients, affiliates, competitors, and the industry. Speak up with your ideas and opinions, especially when they offer a different perspective, and show resilience during challenging times. Strive to deliver exceptional, “WOW” experiences to colleagues and clients, balance quality with meeting deadlines, and contribute to the future growth and improvement of our organization. Your role is to positively impact our people, products, processes, and outcomes, making lives better both internally and externally.

Key Responsibilities

Develop and maintain a strong understanding of the purpose of our applications from the users perspective, as well as the role they play in the targeted industry
Continuous learning/improvement of the languages/tools/processes in use throughout environments from development to production.
Coordinate development efforts with priorities established by the team/project/management leaders.
Take an ownership approach to writing and reviewing code as well as t he appropriate level of testing/documentation.
Actively participate in the code review process
Address production issues with urgency/consideration, especially with customers who are experiencing problems
Share knowledge with other team members and document processes to ensure we have multiple team members able to perform all critical tasks
Deploy application fixes/updates to software applications following proper approval processes and within established maintenance windows
Ability to efficiently troubleshoot production issues affecting our applications/customers and communicates with management and affected groups to facilitate a timely resolution.
Be respectful and supportive of fellow team members, always encouraging personal growth and knowledge
Be teachable as well as willing to educate others using experience when opportunities arise.
Accept feedback from your manager(s), apply it, and work diligently to enhance/improve in the specific areas.
Adhere to all company guidelines and attempt to apply best practices when possibl.e
Can work independently
Promotes efficient and effective practices to the teams and company
Provides reviews and approvals for changes and activities of others
Conduct regular technical and productivity 1:1’s with relevant team members
Facilitates team and individual growth.
Provides direct feedback on performance.
Provides feedback for Performance reviews and merit increases/bonuses.
Can lead and design solutions for initiatives.
Regularly assists level one through level three engineers with task-related or troubleshooting problems.