HEAD OF PRODUCT DESIGN

About

Joko helps consumers shop smarter. Their ambition is to revolutionize how people shop, empowering them to find what they need, make informed decisions, and save money.

Joko is a tech company founded in Paris. Their team of 90+ talents is international and spread across Paris, Barcelona, and New York, with some working remotely.

As a certified B Corporation, they are committed to making a difference for the communities they serve, including the 6 million consumers already using Joko to save money every day at over 10,000 merchants.

Over the years, they have expanded their value proposition to help consumers make smarter shopping decisions with features such as cash back, buy now pay later, automatic coupons, price drop alerts, carbon footprint tracking, and more. Today, they are dedicating significant resources to an AI-powered assistant that helps users find the right product based on criteria like price, quality, or environmental impact across the global e-commerce catalog.

After reaching profitability in their core market, they are expanding internationally with a primary focus on the US.

It’s still day 1 at Joko; come build the future of shopping with Joko.

Job Description

At Joko, we help consumers shop smarter. Our mission is to revolutionize shopping, empowering people to find what they need, make informed decisions, and save money.

Founded in Paris, Joko is a tech company and certified B Corp with over 90 talents across Paris, Barcelona, and New York (and beyond). More than 6 million users already save money every day at 10,000+ merchants with Joko.

From cashback and automatic coupons to price alerts and carbon tracking, we keep expanding our products to make shopping smarter. We’re now building an AI-powered shopping assistant to help users find the best products by price, quality, and impact.

Having reached profitability in our core market, we’re now scaling globally, with a strong focus on the US.

It’s still day 1, come build the future of shopping with us!

_This position is remote-friendly.

_📱 Our Product team

Led by Fabien, our VP Product, Joko’s Product team groups the passionate individuals behind our users’ delight! From brainstorming to development to launch, the Product team’s main mission is to turn ideas into reality by working hand-in-hand with the Engineering, Design and Business teams.

🎯 What you will do

As Head of Product Design, you will own the vision and execution of Product Design at Joko.

Reporting to the VP Product, this role combines strong hands-on involvement at the beginning with long-term leadership, as you build and scale a high-performing Design & Research team.

Your mission is to raise the bar on craft, coherence, and user-centricity across all Joko products.

Design & craft

• Own the design vision, principles, and quality bar.
• Be hands-on early on: discovery, flows, UI, and interaction design.
• Ensure high standards across UX, UI, accessibility, and interaction.
• Own and evolve the design system.
• Leverage AI and modern design tools to accelerate iteration and delivery.

Leadership & collaboration

• Partner with the VP Product, Product Management, and Engineering on strategy and roadmaps.
• Embed design into discovery and delivery.
• Ensure user insights and design rationale shape decisions.
• Collaborate closely with Brand Design to deliver a 10/10, cohesive user experience.

Research

• Build structured User Research practices.
• Ensure insights are shared and actionable.

Team & scaling

• Build and scale the team to 7 Product Designers and 1 User Researcher.
• Recruit, coach, and develop designers.
• Foster a culture of craft excellence and ownership.
• Put in place scalable design processes for a growing organization.

👀 Who we’re looking for

• 8+ years of experience in Product Design, with a strong hands-on background.
• Previous experience as a Lead / Head of Product Design or equivalent senior design leadership role.
• Proven experience in B2C, mobile-first product design is required.
• Experience in a high-growth startup or scale-up, ideally in a product-led organization.
• Proven track record of building, scaling, and managing design teams.
• Strong experience working closely with Product Managers and Engineering teams.
• Solid exposure to design systems in a scaling context.
• Hands-on experience with user research, or close collaboration with researchers.
• Strong interest in craft, usability, and design quality, with a portfolio demonstrating end-to-end product thinking.
• Experience leveraging AI and modern design tools to speed up discovery, prototyping, and delivery.
• Experience collaborating closely with Brand or Marketing Design teams to deliver cohesive, high-quality user experiences.
• You are fluent in English, both written and spoken (French is a plus)

💎 Our perks

_(Some of the benefits listed below are available to full-time positions only)

_At Joko, we believe that flexibility and trust are essential. Our work environment reflects this through:

• Flexible remote : If you live in Paris, you can choose to work from our office or from home with no constraints. If you live elsewhere, we can provide access to a coworking space and a coworking budget.
• Work from anywhere : Want to spend a month in Italy while working? You can work from most countries in the world for up to 3 months per year.

On Top Of That, We Offer Plenty Of Perks

• 💸 Top-market compensation
• 📈 Equity for everyone with the chance to own a piece of what you build
• 🤖 Half-day each week dedicated to leveling up with AI by exploring new tools, iterating hard, and sharpening your skills
• 🌴 Yearly offsite in amazing locations and budget for team-building events & monthly in-person gatherings
• 💪 Contribution to your ClassPass subscription
• 🍼 8-week leave paid 100% for the second parent
• …and much more, check the full list here!

🤝 Our hiring process

• Intro call: Quick screening with the Hiring Manager or the Talent team.

• Step 1 – Team interview (45 min): Conversation with two Joko team members (could include the Hiring Manager, people from the team you’d join, or colleagues from other teams).

• Step 2 – Role-specific assessments

• For non-tech roles: Take-home case study followed by a 45 min interview. We assess both your output and how you think in real time. The exercise will be relevant to the role (e.g. analysis, strategy, or process design).

• For tech roles: Live technical interviews:

• Coding interview + System design interview

• For research internships, an additional round may involve analyzing and presenting a research paper

• Step 3 – Leadership interview (45 min): Conversation with a SteerCo member and a Founder.

• References: Up to 3 calls with former colleagues or managers.

☕ You may also be invited for coffee with team members to get a feel for our culture.

Additional Information

• Contract Type: Full-Time
• Location: Paris
• Possible full remote