QA Program Manager

Job Title: QA Program Manager - Digital Transformation

Duration:12+ Months

About the Role:

We are seeking a highly experienced QA Program Manager to lead our QA teams in a comprehensive digital transformation program. This role is pivotal in ensuring the planning and successful execution of QA activities across various systems including S/4 HANA, CRM, PLM, MES, and others. The QA Program Manager will also be responsible for the governance of vendor deliverables, providing leadership on QA tools and processes, and guiding architects and QA consultants.

Key Responsibilities:

Planning and Execution: Develop and implement QA strategies and plans to ensure the successful execution of QA activities within the digital transformation program.

Vendor Governance: Oversee and govern vendor deliverables to ensure they meet quality standards and project requirements.

Leadership: Lead and mentor a team of architects and QA consultants, fostering a collaborative and high-performance environment.

Champion QA Tools and Processes: Act as the champion for established QA tools and processes, including Azure DevOps (ADO), LoadRunner, SonarQube, and BlackDuck.

Project Management: Manage QA activities for large transformation projects involving S/4 HANA, CRM, PLM, MES systems, and other related technologies.

Functional and Technical Testing: Oversee functional and technical unit testing to ensure individual components meet quality standards.

System and Integration Testing: Manage system and integration testing to ensure different components work together seamlessly.

User Acceptance Testing (UAT): Coordinate UAT to validate that the system meets business requirements and is ready for deployment. Establish traceability metrics

Non-Functional Testing: Oversee non-functional testing, including performance and security testing, to ensure the system's robustness and security.

QA Metrics and Reporting: Provide leadership in defining QA Framework, metrics and reporting, ensuring that key performance indicators are tracked, analyzed, and reported to stakeholders.

Stakeholder Collaboration: Work closely with various departments, including IT, marketing, and customer service, to ensure alignment and integration of QA activities.

Conflict resolution: Robust conflict resolution skills through collaboration with stakeholders, external parties

Continuous Improvement: Drive continuous improvement initiatives to enhance QA practices and methodologies.

Qualifications:

Experience: Proven 15+ experience in leading QA teams for large transformation projects involving ERP, CRM, PLM, MES systems, and other related technologies. Creative thinking for upcoming challenges is key

Leadership Skills: Strong leadership and team management skills with the ability to inspire and guide a diverse team of professionals.

Technical Expertise: In-depth knowledge of QA tools, processes, and methodologies, with specific experience in Azure DevOps (ADO), LoadRunner, SonarQube, and BlackDuck.

Project Management: Excellent project management skills with a track record of successful QA project delivery.

Communication: Strong communication and interpersonal skills to effectively collaborate with stakeholders and vendors.

Education: Bachelor's degree in Computer Science, Information Technology, or a related field. Advanced degree preferred.