Staff Product Designer, Banking

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

The Role

Square Banking is on a mission to solve the top reason small businesses fail: cash flow challenges. Despite being the backbone of the economy, small businesses are systematically underserved by traditional banks. We're changing that by making it radically easier to open an account, access capital, and manage money.

As a Senior Product Designer, you'll help make Square Banking the cash flow home of choice for sellers. You'll design high-craft experiences that streamline account creation, build trust, and strengthen retention through intuitive budgeting and cash flow management features.

You'll partner closely with product managers, engineers, data scientists, content designers, and researchers to shape impactful end-to-end experiences. We're looking for someone who can think strategically about complex customer journeys while bringing a meticulous level of craft to ensure every interaction is clear, beautiful, and confidence-inspiring.

You Will

• Design mobile-first product flows that help sellers onboard and engage with Square Checking and Square Savings.
• Partner with product, engineering, data science, content design, and research to define strategy, shape roadmaps, and deliver impactful end-to-end experiences.
• Create the vision for onboarding and account fundamentals, pushing beyond traditional banking archetypes through explorations, prototypes, and presentations.
• Employ craft, customer empathy, and creativity to to translate complex workflows into clear, seamless experiences.
• Elevate the work of the entire team by providing thoughtful, actionable feedback and collaborating with other designers to ensure cohesion and consistency.

You Have

• At least 8 years of product design experience with a portfolio that demonstrates a high bar for craft, proficiency in mobile design, and the ability to simplify complexity.
• Experience designing complex end-to-end flows with high attention to detail.
• Evidence of driving impact as the primary designer on products that improved growth or engagement.
• Strong cross-functional collaboration skills, with the ability to communicate clearly, align stakeholders, and influence product direction.
• Deep customer empathy, with experience partnering with user research and data science to create insight-driven designs.
• A collaborative mindset and enthusiasm for elevating the work of fellow designers.

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted.

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.

Zone A:: $207,900 USD - $311,900 USD

Zone B: : $197,500 USD - $296,300 USD

Zone C:: $187,100 USD - $280,700 USD

Zone D:: $176,700 USD - $265,100 USD

Use of AI in Our Hiring Process

We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws.

Contact us at privacy@block.xyz with hiring practice or data usage questions.

Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block.

Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we’re helping build a financial system that is open to everyone.

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