We are seeking an AI-first Operations Analyst to lead the integration and optimization of AI technologies within the Marketing team. This role is central to scaling intelligent marketing by operationalizing advanced AI/ML models, large language models (LLMs), and generative AI tools to drive growth, efficiency, and personalization across the funnel.
Responsibilities
- AI Systems Implementation: Lead the rollout and integration of AI tools across the marketing tech stack, including platforms like OpenAI, Jasper, HubSpot AI, and custom LLMs.
- AI-Driven Campaign Optimization: Use AI to automate and continuously optimize digital campaigns, content distribution, lead nurturing, and personalization at scale.
- LLM Workflow Design & Prompt Engineering: Build and refine workflows powered by large language models (e.g., ChatGPT), enabling automated content generation, audience targeting, and internal knowledge access.
- Predictive Lead Scoring & Buyer Intent Modeling: Deploy AI/ML models to score leads, predict conversion likelihood, segment audiences dynamically, and route leads intelligently to sales teams.
- AI Automation & Process Orchestration: Automate marketing processes (e.g., reporting, content tagging, CRM updates) using AI and low-code/no-code tools like Zapier or Make.
- Insight Generation & Decision Support: Use AI to extract insights from marketing performance data, identify trends, recommend actions, and generate auto-summaries for stakeholders.
- AI Governance & Model Monitoring: Define guardrails for ethical AI usage in marketing. Track model performance, ensure data privacy compliance, and continuously improve system reliability.
Qualifications:
- Bachelor’s degree in Computer Science, Data Science, Marketing Technology, or a related field.
- 2+ years of experience in AI operations, marketing technology, or data-driven marketing roles.
Required Skills:
- Ability to build and manage custom APIs to connect disparate tools, automate workflows, and enhance marketing performance.
- Hands-on skills in Python, SQL, or JavaScript for data transformation and API integration.
- Experience building intelligent agents or copilots tailored for marketing teams to drive efficiency and insights.
- Experience in using AI to improve lead scoring, content generation, campaign optimization, or customer segmentation.
Benefits:
- Remote First Policy
- 5 Days Working With FLEXI Hours
- Group Medical Insurance (Parents, Spouse, Children)
- Group Accident Cover
- Company-Sponsored Device
- Education Reimbursement Policy.