UX Designer

Location: Province of Quebec—Work from home

About SOVRA

SOVRA is a leading public procurement platform trusted by more than 7,000 government agencies and over 1 million suppliers across North America. Our work sits at the intersection of technology, public service, and accountability, helping governments operate more efficiently and transparently on behalf of the communities they serve.

What makes SOVRA unique is our deep focus on the public sector. Our solutions are purpose-built to solve real, complex procurement challenges, balancing compliance with usability and innovation. That commitment has been recognized with the Achievement of Excellence in Procurement (AEP) Certification from the National Procurement Institute, reflecting our high standards and impact in the market.

At SOVRA, the work you do matters. Every improvement we make helps public organizations stretch taxpayer dollars further, operate with greater transparency, and deliver better outcomes for millions of people. We’re a growing, mission-driven company where smart, curious people come together to build technology that serves the public good.

Learn more at sovra.com .

About The Job

As a UX Designer, you will work on Edilex, a solution specialized in automated document drafting and contract management. Reporting to the Product Manager, you will operate at the heart of collaboration between business and technical teams.

As a key member of the product team, you will play a strategic role in user research, design, and the continuous improvement of complex solutions, ensuring their feasibility, consistency, and overall quality.

In this stimulating environment, you will be called upon to:

• Design UX solutions tailored to a complex functional ecosystem serving highly specialized markets
• Design features that incorporate artificial intelligence
• Leverage AI to enhance your own work processes

What will your main responsibilities look like? (identify 5–8 responsibilities)

In This Role, You Will Be Led To

• Plan, conduct, and analyze user research activities, and formulate clear, actionable recommendations.
• Design software solutions based on research insights, heuristics, business vision, and in-depth analysis.
• Communicate these solutions through diagrams, wireframes, and functional specifications.
• Optimize and evolve the design system in Figma, with a focus on usability and consistency.
• Contribute to quality assurance of delivered solutions through testing and improvement tickets.
• Contribute to the knowledge base, including user-facing documentation.

What elements of your professional background will be necessary and useful in this role?

• Minimum of five (5) years of experience in a similar role.
• University degree in design, user experience, or a related field.
• Strong expertise in user research methods and usability principles.
• Solid analytical thinking and ability to understand complex systems.
• Creativity and ability to design elegant solutions despite multiple constraints.
• Excellent communication skills in both French and English, spoken and written, due to frequent interactions with internal and external English- and French-speaking colleagues and partners across Canada.
• Required: Authorized to work in Canada—unfortunately we are not able to sponsor work visas or transfers at this time.

What are the assets that would make you stand out?

• Strong academic background in user experience.
• Expertise in interaction and interface design.
• Advanced proficiency in UX writing.
• Strong attention to documentation quality.
• Portfolio clearly demonstrating the required experience for the role.

Thank you for your interest in SOVRA. However, only selected candidates will be contacted.

At SOVRA, we are committed to fostering an inclusive and equitable workplace. We are an equal opportunity employer and do not discriminate against any employee or applicant for employment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, or any other characteristic protected by applicable laws. We provide a work environment free from discrimination and harassment. In addition, we are committed to ensuring pay equity across our organization and regularly review our compensation practices.