Principal User Experience (UX) Engineer

Principal User Experience (UX) Engineer

Location: Raymond, Ohio, United States (Hybrid)

Industry: Motor Vehicle Manufacturing

Work Setting: Hybrid

Are you passionate about creating intuitive, customer-focused infotainment experiences that shape the future of connected and intelligent mobility?

We are seeking an experienced Infotainment UX Engineer to lead the research, design, and validation of next-generation in-vehicle user experiences. In this role, you will leverage user-centered design principles, customer insights, and emerging technology trends to develop innovative infotainment solutions that enhance driver and passenger experiences while supporting connected, autonomous, shared, and electrified mobility initiatives.

Key Responsibilities

User Research & Customer Insights

• Conduct and evaluate user experience research across automotive, consumer electronics, and digital product domains.
• Analyze customer behaviors, preferences, and feedback to identify opportunities for enhanced infotainment experiences.
• Perform competitive benchmarking and trend analysis to maintain product competitiveness and innovation leadership.
• Translate customer insights into actionable product recommendations and design improvements.

User Experience Design & Feature Development

• Define and develop infotainment features, user journeys, interfaces, and interaction concepts.
• Create detailed feature specifications and user interface requirements that align with customer needs and business objectives.
• Recommend enhancements and new solutions that improve usability, accessibility, and overall customer satisfaction.
• Collaborate with cross-functional teams to ensure seamless integration of user experience requirements into product development.

Validation & Quality Assurance

• Verify implementation of user experience specifications through testing activities on development platforms, prototypes, and vehicles.
• Evaluate system functionality and usability to ensure solutions meet product quality standards and user expectations.
• Support issue identification, root cause analysis, and continuous improvement activities throughout development lifecycles.

Documentation & Technical Communication

• Create and maintain specifications, evaluation reports, user experience studies, test documentation, and presentation materials.
• Prepare clear and concise technical reports that document research findings, design decisions, and development progress.
• Review project documentation for quality, completeness, and compliance with development standards.
• Communicate findings and recommendations effectively to technical experts, leadership teams, and stakeholders.

Leadership & Subject Matter Expertise

• Provide guidance and mentorship to team members while promoting UX best practices.
• Support team performance management and contribute to achieving project objectives and development milestones.
• Serve as a subject matter expert for infotainment user experience, emerging technologies, and industry trends.
• Maintain expertise through continuous learning, industry research, conferences, and professional development activities.

Required Qualifications

• Bachelor's degree in Human Factors, Industrial Design, User Experience Design, Psychology, Engineering, Product Development, Mechatronics, or a related discipline.
• 8+ years of professional experience in UX design, user research, product development, human-centered design, or a related field.
• Experience leading or mentoring teams and coordinating project activities within defined timelines.
• Strong understanding of user-centered design methodologies and usability evaluation techniques.
• Excellent written, verbal, and presentation communication skills.

Preferred Qualifications

• Experience in the automotive, transportation, mobility, or consumer technology industries.
• Expertise in conducting user research, usability testing, and customer experience analysis.
• Experience performing product benchmarking and competitive evaluations.
• Proficiency in prototyping and UX design tools such as Figma, ProtoPie, Axure, Kanzi, or similar platforms.
• Experience creating user interface specifications and translating user needs into product requirements.
• Knowledge of infotainment systems, connected technologies, digital interfaces, and human-machine interaction principles.

Key Skills & Competencies

• User-centered design and research expertise.
• Strong analytical and problem-solving abilities.
• Human factors and usability evaluation knowledge.
• Information architecture and interaction design capabilities.
• Stakeholder management and cross-functional collaboration skills.
• Technical documentation and presentation development.
• Leadership, coaching, and mentoring abilities.
• Strategic thinking with an innovation-focused mindset.