Salesforce Project Manager (Remote PH)

We’re looking for an experienced Salesforce Project Manager to lead and coordinate our Salesforce implementation and managed services projects. This client-facing role requires a strong mix of technical acumen, exceptional communication skills, and proven project management expertise. You’ll serve as the critical link between client needs, development teams, and strategic outcomes—ensuring projects are delivered on time, within scope, and to the highest quality standards.

We’re seeking someone who takes full ownership and can bring clarity to even the most complex projects. You should have a knack for turning ambiguity into structured, actionable plans—and be able to clearly communicate these through engaging visuals like decks, swimlane diagrams, and user journey storyboards.

Key Responsibilities

• End-to-End Project Management: Lead the full lifecycle of multiple Salesforce projects—from discovery and planning through execution, deployment, and support.
• Drive Clarity & Structure: Translate complex or unclear client requirements into clear, actionable plans. Create visual documentation including decks, swimlane diagrams, and user journeys to communicate workflows and solutions effectively.
• Agile & Scrum Leadership: Lead Agile/Scrum ceremonies (standups, sprint planning, retrospectives, etc.) and foster continuous improvement in team performance.
• Stakeholder Communication: Act as the primary liaison with clients, ensuring transparency, proactive updates, and alignment between stakeholders and delivery teams.
• Project Planning & Execution: Create detailed project timelines, define milestones and deliverables, monitor progress, and manage risks and issues to stay on track.
• Client Engagement: Confidently lead meetings, workshops, and presentations—translating technical concepts into clear business language.
• Scope & Change Management: Own the change control process, assessing impacts on scope, budget, and timelines, and securing necessary approvals.
• Tool Proficiency: Utilize tools like Jira, Notion, Asana, or Confluence to manage project tasks, documentation, and reporting.
• Quality & Documentation: Ensure deliverables meet quality standards and client expectations. Oversee detailed documentation throughout the project lifecycle.
• Resource Coordination: Work closely with leads to allocate and optimize team resources across multiple projects.

Required Qualifications

• 3-5 years of experience managing Salesforce implementation and/or managed services projects.
• Strong ability to distill complex requirements into clear, actionable processes.
• Experience creating visual documentation (e.g., decks, swimlane diagrams, user journey maps).
• Hands-on experience with Agile/Scrum methodologies and project tools (Jira, Notion, Asana, Confluence, etc.).
• Excellent communication and stakeholder management skills.
• Confident in client-facing roles—able to lead discussions, workshops, and presentations with clarity and professionalism.
• Skilled in building project plans, tracking milestones, and providing detailed updates.
• Strong problem-solving and multitasking abilities, with keen attention to detail.
• Based in Latin America, with at least 4 hours of daily overlap with Hawaii/Chicago time zones.

Preferred Qualifications

• Salesforce certifications (e.g., Salesforce Administrator, Sales Cloud Consultant, etc.).
• Project Management certifications (e.g., PMP, CSM, PSM I).
• Familiarity with Salesforce DevOps tools and multiple Salesforce Clouds.
• Experience working in global, distributed teams.
• Bachelor’s degree in Business, Technology, or a related field.