Operations & Marketing Coordinator (Sales Priority) - 15323

Position: Operations & Marketing Coordinator (Sales Priority)- 15323

Salary Range: USD 1500-2000/ month

Business Location: Florida, USA

Working Hours: Remote Full Time, 8:00 am to 5:00 pm EST (open to flexible hours) - Some weekend work is required

About The Company

This transformation company is a fast-growing coaching business that offers memberships, certifications, mastery programs, and live events, along with online and in-person events. They are a growing coaching company focused on utilizing social media and organic leads. We are expanding our team and looking for a proactive, detail-oriented professional to support operations and marketing as we scale.

Company Size: Growing team with a focus on expanding operational support.

Standout Details: The client values personalized customer experiences and is looking for team members who can think critically and contribute to scaling the business effectively.

Client's Note:

Passion + hunger: You don’t just send a video — you communicate why you want to be part of this movement. You’re not just “interested in a job,” you’re invested in growth.

Leadership mindset: You can step in, take ownership, and grow with a company that’s scaling quickly — not wait for tasks to be assigned.

Coaching industry experience: You’ve worked with founders in the coaching / personal development space and understand the language and speed of this industry.

Team member, not employee: I want you to see yourself as part of the mission, not just someone clocking in remotely.

We’re seeking someone whose number one priority is sales—you see every interaction, question, and email through the lens of helping people make decisions and guiding them through a smooth, simple sales experience. You’re confident leading live calls, removing complexity, and keeping sales at the heart of what you do.

This isn’t a standard 9-5 role. The most important hours are often evenings, weekends, and peak launch events—so flexibility and commitment are key. If you thrive in a fast-paced startup environment, get energized by being on the ground floor of growth, and are excited to play a pivotal role in scaling a company, we’d love to hear from you.

About The Company:

The company is a global embodiment methodology revolutionizing how people reconnect with their bodies, power, and purpose. Through certifications, memberships, events, and bestselling resources, the company empowers a growing international community to lead, heal, and thrive. We are scaling to become the #1 embodied methodology in the world: think Mindvalley meets SoulCycle; a global platform for leaders, facilitators, and changemakers.

The Role: Operations & Marketing Coordinator Specialist

You will be the heartbeat of execution—holding together the backend while elevating the client and team experience. You’re part high-level executive assistant, part project manager, part client care lead—and fully aligned with our mission to bring the company's services to the world.

You will act as a bridge between the Owner's vision and the operational engine that drives it, ensuring that the experience, communication, and execution across all programs, launches, and brand touchpoints are cohesive, timely, and intentional.

Key Responsibilities:

• Brand & Client Care Stewardship

Serve as a front-facing representative of the company, ensuring all interactions reflect the brand’s energy, care, and values.

Deliver white-glove client support across channels (email, Telegram, Facebook, etc.)

Hold the client journey from onboarding to ongoing care with attention and presence.

Serve as a grounded, compassionate point of contact for clients and community members.

• Executive & Administrative Support

Manage the client's inbox + client helpdesk with precision and warmth.

Provide administrative support, including calendar updates, file organization, and digital workspace management (Google Drive, Asana, etc.)

Maintain and update SOPs, internal documents, and client-facing resources.

Track, organize, and store testimonials and user-generated content.

Provide occasional live call support (chat support, backup logistics).

• Project & Team Management

Track, manage, and drive momentum on all active projects, launches, and internal initiatives.

Manage Asana or equivalent task/project boards to keep the team accountable and on schedule.

Coordinate across contractors, creatives, tech, and customer support to ensure aligned delivery.

Track performance metrics for programs, launches, and community engagement.

• Client & Program Management

Manage client subscriptions, billing, payment plans, and failed payments.

Facilitate onboarding (success plans, check-ins).

Own communication cycles for programs (emails, reminders, recordings).

Manage Telegram + Facebook groups (customer care, content support).

Upload and organize call recordings for programs.

Support updates in Kajabi and Kartra for memberships and course access.

• Marketing & Launch Execution

Assist in executing marketing campaigns and daily communications.

Support the setup of products, sales pages, opt-ins, and automations in Kajabi.

Track and QA email sequences, links, tags, forms, and checkouts.

Design light graphics for launches (welcome graphics, banners, etc.)

Support affiliate tracking, communication, and incentive management.

• Events & Experience Support

Assist in planning and coordinating events and retreats (logistics, research, waivers).

Support communication and client management around events.

Assist with live or virtual community engagement during event periods.

• Strategy & Creative Direction Support

Contribute ideas and insights to strategy discussions.

Ensure all implementation is aligned with the client's creative vision and long-term goals.

Qualifications:

• Must have 4 - 5 years of experience in a similar role
• Previous experience working in a start-up environment and have an entrepreneurial mindset
• Detail-Oriented Executor: You move quickly without dropping the ball.
• Client-Centric: You love delivering care and making people feel seen and supported.
• Organized & Proactive: You manage timelines, calendars, and systems like a pro.
• Tech-Savvy: Comfortable navigating tools like Kajabi, Kartra, Asana, Google Suite, Telegram, and email marketing platforms.
• Growth-Oriented: You’re excited to grow with a brand that’s scaling fast and making waves.
• Embodiment-Aligned: You resonate with the values of embodiment, wellness, leadership, and conscious business.

Nice-to-Haves (but Not Required):

• Experience in the coaching, wellness, or digital education space
• Graphic design familiarity (Canva, Figma, etc.)
• Experience with CRM and automation tools
• Familiarity with personal development, spiritual entrepreneurship, or somatic work