Marketing & Operations Assistant - 31658788915

Position : Marketing & Operations Assistant (Generalist)

Work Hours (Client) : 9am - 6pm EST with some flexibility

Pay Range : $1500 - $2000 USD/month (varies based on skill set and experience level)

Location of Search : South Africa, Philippines, Latin America, or Any Region

Work Location : REMOTE

Company/Client Overview

We are a marketing agency specializing in supporting direct-to-consumer (DTC) brands with their growth initiatives. Our services include media buying with a focus on TikTok, acquisition and retention marketing, and full-stack campaign support.

We work extensively with Klaviyo for email lifecycle marketing, develop strategies for subscription-based brands, and provide end-to-end planning and execution of campaigns. Our expertise also covers eCommerce strategy, Shopify tech stacks, and go-to-market planning, enabling our clients to scale effectively in competitive markets.

Duties And Responsibilities

We’re looking for a detail-obsessed generalist to support operations, creative workflows, and client delivery. You’ll work directly with the founder and team to bring order to chaos: organizing tasks, documenting SOPs, managing timelines, and keeping projects moving.

This is not an assistant role where you're fetching coffee (virtual or not). You’ll be a core part of the team that enables client success, improves our internal systems, and helps us grow.

Project & Task Management

• Maintain and update Notion task boards for all clients
• Ensure briefs and deliverables are assigned, tracked, and followed up
• Help schedule and prioritize weekly tasks across team members

Organization & Ops

• Manage Google Drive folders, assets, and naming conventions
• Set up and maintain Slack channels for clients with pinned briefs, links, and resources
• Support onboarding by creating and managing checklists and templates

Reporting & Analysis

• Pull reports from Shopify, Meta Ads, and Google Sheets
• Help compile weekly performance summaries and flag trends

Creative & Admin Support

• Assist in writing first drafts of briefs, headlines, or internal docs
• Help document processes and turn informal chats into SOPs
• Light creative QA: check formatting, links, and content before sending to clients
• Light design: helping iterate on current ads by replacing text and resizing in Canva

Minimum Requirements

Language requirement: Excellent English Communication Skills (accent is okay)

Education: Bachelor's Degree (ideally)

Experience: 3+ years of related experience

Industry: direct-to-consumer (DTC) e-commerce brands, ideally small and fast-growing companies

• Proven Growth Marketing Experience
• Strong project management skills — able to track deliverables across multiple clients, set clear timelines, and ensure nothing falls through the cracks
• Ability to create clear and actionable creative briefs — for example, outlining scripts for UGC influencers or planning campaign concepts (not creating the content yourself, but defining what needs to be made)
• Comfortable collaborating with creative teams and translating marketing goals into concise project requirements
• Exceptionally organized and detail-oriented
• A self-starter who thrives in fast-paced, ever-changing environments
• Fluent in Slack, Notion, Google Drive
• Proficiency with tools like Canva, Asana, and Klaviyo or something similar is required
• Strong communicator—clear, proactive, and professional
• Comfortable working across time zones and managing async tasks
• Curious about marketing, growth, and building systems

Why This Role is Exciting

• Direct exposure to high-growth DTC brands
• Learn fast by working directly with experienced marketers and founders
• Help build the operational foundation of an emerging agency
• Real ownership over processes and client success
• Flexible hours and a fully remote setup