Marketing Content Manager

🎯We are hiring: Social Proof Manager (SaaS)

🌍Location: Remote|

📍Open to candidates located in: Mexico, Argentina, Peru, Guatemala, Honduras

⏰Monday to Friday, 7:00 AM – 4:00 PM (Argentina Time)

Type: Full-time

🏢 About the Role

We’re looking for someone who can turn real customer outcomes into high‑leverage assets that Sales and Marketing use every day: testimonials, call clips, data-backed screenshots, written reviews, success stories—any credible proof that our product works. This is not an occasional “make pretty content” role. Your mission is to build and run a weekly, never‑stopping system that captures, organizes, and ships social proof—continuously improving the volume, quality, and usability of assets for ads, emails, the website, and sales conversations.

You’ll work shoulder‑to‑shoulder with our Ad Creative, Media Buyer, Customer Success, and Product teams.

📌 What You’ll Do

1) Capture social proof—consistently

• Script and coordinate customer success interviews and feedback calls; capture clear before/after stories and metrics.
• Review/curate key call fragments; identify pivotal moments (pain points, buying doubts, reasons for choosing us, outcomes achieved).
• Coordinate on‑site capture with filmmaker teams in Spain and LATAM when needed.
• Proactively secure written reviews and comments at milestone moments (onboarding complete, first measurable result, renewal, etc.).

2) Organize into a usable library

• Maintain a structured, easy‑to‑search library in our internal tools, organized by client and proof type.
• Tag every asset with: client name, type (clip, screenshot, review, video…), theme, date, and intended use (cold ad, nurturing, website, sales material…).
• Ship a weekly, prioritized, ready‑to‑use package of social‑proof assets to Marketing.
• Ensure all usage respects permissions and confidentiality agreements; coordinate with Legal/Operations when needed.

3) Activate across the funnel

• Partner with Content/Social to publish and distribute wins and captures.
• Track communities, chats, and review platforms to find organic mentions you can convert into creatives.
• Collaborate with Ad Creative to place each proof correctly in the funnel (hook, body, close).
• Run structured testimonial competitions with guided scripts to increase participation.

4) Build incentives & a culture of proof

• Co‑design programs with CS/Product to encourage sharing (bonuses, early feature access, exclusive training, etc.).
• Drive rituals that celebrate outcomes (leaderboards, “win of the week,” friendly competitions).

Video scope: Basic cutting + editorial judgment (no advanced/pro editing required).

KPI Targets (Weekly Cadence)

• 3–5 edited clips
• ~10 annotated data screenshots
• 2 written reviews
• Plus: clear tagging, consent captured, and funnel placement noted for each asset.

Success looks like: increasing weekly asset volume, higher share of before/after proof with hard numbers, faster time‑to‑ship, and measurable lift in ad CTR/CVR and sales conversion supported by these assets.

📊 What You’ll Bring

Experience

• 3+ years in marketing, content, customer marketing, or adjacent roles with hands‑on ownership of testimonials, case studies, or reviews.
• Practical understanding of the marketing funnel and why social proof matters at each stage.
• B2 English level

Skills

• Exceptionally organized—you love taxonomies, tagging, and making assets easy to find and use.
• Execution of a before/after story.
• Excellent client communication: you know how to request testimonials naturally and ask questions that surface real outcomes.
• Spanish fluency and professional English (you’ll coordinate across Spain and LATAM; many proofs originate in Spanish).
• Comfortable with common collaboration/asset tools (e.g., Google Drive/Sheets, Notion/Airtable, Frame.io or similar).

Attitude

• You’re motivated by work that helps others shine (ads and sales will amplify what you produce).
• You value consistency—doing the important things well every week, even when they’re repetitive.
• You’re genuinely curious about customers and how the product changes their day‑to‑day.

How to Apply

Send your CV or portfolio highlighting:

• Concrete weekly volumes you’ve produced (clips, screenshots, reviews).
• Before/after stories you’ve extracted (with metrics).