· Lead Generation Support: Create visual and written content for calls, emails, distributor samples, events, and industry shows. Develop virtual customized images and support lead generation across LinkedIn, website, and networking channels.

· Pre-Sales Process: Produce virtual/digital mockups of customized chocolate packaging and branding. Assist the sales team with visual tools to streamline the customer journey.

· Client Artwork & Customization: Prepare direct customer final artwork for print-ready customization (labels, transfer sheets, insert cards). Build and refine templates for clients, provide insert card options for clients without in-house designers, and manage multiple, tedious revisions. Frequent use of Microsoft Teams and OneDrive is required due to fast turnarounds and many files.

· Packaging & Labeling: Design product front labels, WCB brand labels, and create nutritional and ingredient labels to meet compliance standards. Develop print-ready files for chocolate and gift box packaging.

· Pricing & Catalog Updates: Update prices on menus, catalogs, and the website, maintaining consistency across all sales and marketing materials.

· Marketing Materials: Design and update promotional catalogs, lookbooks, product sheets, and in-store marketing materials like menus and counter signs.

· Sales Team Collaboration: Support sales by asking discovery questions (purpose of the gift, quantity, budget, etc.) and ensuring visual deliverables align with sales goals.

Required Skills & Qualifications

· Design Tools:

o Adobe Illustrator (expert level)

o AutoCAD (basic knowledge is a plus)

o Microsoft Excel and Teams

· Experience:

o 3–7 years in graphic design, preferably in client-facing role, strong portfolio showcasing packaging, branding, and promotional design

o Experience working with CRM tools (ClickUp, Trello, HubSpot, Jira is a plus)

· Soft Skills:

o High energy and passion for design

o Clear and professional communicator

o Intense attention to detail and commitment to quality