UX designer & Content writer

UX Designer & Content Writer

📍 Location: Remote

🕓 Contract: Full-time | Longterm contract | Start: ASAP

We’re looking for a UX Designer & Content Writer to help transform a global HR Knowledge Base into a world-class self-service experience for managers and employees.

This role combines content strategy, information design, and UX writing, ensuring every HR article is clear, consistent, and user-focused.

You’ll design an intuitive information architecture that supports easy navigation and search, while enabling AI and chatbot-driven automation. Working closely with HR experts, developers, and AI specialists, you’ll define scalable content standards, templates, and governance models for sustainable growth.

What You’ll Do

• Redesign and optimize the HR Knowledge Base for clarity, usability, and findability.
• Review, rewrite, and standardize knowledge articles.
• Build scalable content structures to support AI-driven search and chatbots.
• Collaborate with HR and technical teams to align design and content strategies.

What You Bring

• Proven experience with ServiceNow HRSD or similar HR platforms.
• Strong background in UX writing, content design, and information architecture.
• Familiarity with knowledge management, AI-based search, or chatbot integration.
• Excellent communication, editing, and collaboration skills.

If you’re passionate about crafting intuitive, human-centered digital experiences that empower employees globally — we’d love to hear from you.

📩 Apply now with your CV and availability.