Product Manager

About The Role

In this role, you will guide clients through product discovery, product strategy, proof of concept, and MVP development for digital solutions across industries such as healthcare, finance, and retail. You will help turn early ideas into validated product directions by connecting market insights, user needs, business goals, and technical feasibility.

Responsibilities

• Lead product discovery, ideation, pre-sales, proof of concept, and MVP initiatives to shape clear product direction and business value
• Analyze markets, competitors, customer needs, and product trends to define product opportunities and distinctive value propositions
• Translate business goals into product vision, problem statements, success metrics, roadmaps, and prioritized backlogs
• Facilitate workshops with clients, business stakeholders, designers, engineers, sales teams, and delivery teams to align on scope and outcomes
• Define user and buyer personas, map their needs to product capabilities, and validate product-market assumptions
• Structure and decompose product scope into business and functional requirements when needed
• Drive feature development by clarifying priorities, supporting decision-making, and keeping teams focused on measurable outcomes
• Evaluate PoC and MVP results, gather feedback, analyze customer usage, monitor NPS or similar metrics, and recommend next steps for product growth

Requirements

• 6+ years of experience in product management, business analysis, or product marketing for digital products
• Practical knowledge of the product development lifecycle, from discovery and validation to roadmap planning and delivery
• Experience designing, developing, or managing software products, software solutions, or innovation initiatives
• Solid skills in market research, competitor analysis, backlog prioritization, product specification, and roadmap management
• Ability to use data, customer insights, and business context to make product decisions and measure success
• Confident communication skills, including the ability to facilitate workshops, present ideas, and align different stakeholder groups
• Experience working with cross-functional teams, including engineering, design, sales, delivery, and client-side stakeholders
• Proactive approach to ownership, decision-making, and moving ideas from concept to validated outcomes
• Upper-intermediate level of English or higher for collaboration with clients and international teams
• MBA, Pragmatic Marketing Certification III or higher, or similar product-related certification would be an advantage

This is a leadership role where you will drive impact in two main directions:

• Leading People

Hire and onboard talent, build trust and inclusion, set clear priorities, coach growth, deliver results, and lead change aligned to our values.

• Leading Business

Deliver client value through business understanding, market and financial insight, global collaboration, and continuous improvement.

_SoftServe is an equal opportunity employer. Qualified applicants will receive consideration regardless of race, color, ancestry, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, citizenship, disability, health condition, marital or family status, veteran status, or any other characteristic protected by applicable law.

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