UI / UX Designer
Remote | EST Time Zone | Contract | ServiceNow | Procurement Domain
About the role
We are looking for a talented and assertive UI/UX Designer to join our team and lead the design experience for a ServiceNow-based procurement platform. This is a high-impact, remote role (EST hours) where you will work closely with stakeholders, define user personas, and shape end-to-end procurement experiences that are intuitive, efficient, and user-centered.
What you'll do
- Design and deliver intuitive UI/UX experiences within the ServiceNow platform for procurement workflows
- Engage directly with business stakeholders to gather requirements and translate them into seamless user experiences
- Define, articulate, and advocate for user personas across procurement processes (requisitions, approvals, vendor management, P2P)
- Create wireframes, prototypes, user journey maps, and high-fidelity mockups
- Lead design reviews and present concepts clearly to both technical and non-technical audiences
- Collaborate with developers, product owners, and business analysts in an Agile environment
What we're looking for
- 5+ years of UI/UX design experience on enterprise or B2B platforms
- Hands-on experience with ServiceNow (Service Portal, UX/UI design within the platform) — strongly preferred
- Deep understanding of procurement processes and the personas involved (buyers, approvers, vendors)
- Strong stakeholder communication skills — you can present, defend, and iterate on design decisions confidently
- Proficiency in Figma, Sketch, or Adobe XD
- Experience conducting user research, usability testing, and persona mapping
- Ability to work independently and proactively in a fully remote setting
Nice to have
- Familiarity with Procure-to-Pay (P2P) or Source-to-Pay (S2P) workflows
- Experience designing for ERP or supply chain platforms
- Background working with design systems at enterprise scale
Why join us
- Fully remote with flexible working hours (EST alignment)
- Work on complex, meaningful procurement experiences with real business impact
- Collaborate directly with senior stakeholders — your voice matters here
- Competitive compensation based on experience
If you are a UX designer who thrives in stakeholder-facing environments, understands procurement workflows, and loves turning complexity into clarity — we'd love to hear from you.
Apply directly or send your portfolio + resume to Jacob@siraconsultinginc.com
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