We are looking for a Product Owner experienced in omnichannel marketing technologies, particularly Salesforce Marketing Cloud. In this role, you will collaborate closely with product leaders, global and local GTMC teams, and agile delivery teams to enhance the adoption and efficiency of campaign solutions. This is a role requiring a strong technical and agile background, along with excellent stakeholder management skills.
Your tasks
- Supporting business areas in creating and optimizing omnichannel journeys (email, SMS, WhatsApp, push, etc.)
- Defining, prioritizing, and managing the Product Backlog for the COE Campaign POD team
- Translating features into user stories with clear acceptance criteria and ensuring sprint goals are met
- Coordinating delivery and validating the readiness of features for deployment
- Driving adoption of tools by ensuring that proper training and documentation are in place
- Managing technical debt reduction initiatives and contributing to platform integrity and security
- Collaborating with other product owners and cross-functional teams to align on strategy and timelines
- Tracking and reporting KPIs, risks, issues, decisions, and changes in scope related to product delivery
- Supporting global and local marketing teams by providing guidance on platform capabilities, metrics interpretation, and best practices
Requirements
- At least 5 years of experience in the IT industry, with a minimum 3 years strictly in the Product Management or similar role with a focus on digital technologies
- Strong knowledge of Salesforce Marketing Cloud (Email Studio, Content Builder, Automation Studio, Cloud Pages)
- Previous work with CRM platforms (Salesforce Sales/Service Cloud, Communities)
- Familiarity with database technologies and data modeling for customer journeys
- Background in agile methodologies (Scrum), including backlog management and sprint planning
- Ability to translate business requirements into technical deliverables
- Solid communication and stakeholder management skills
- Excellent organizational skills and attention to detail
- Fluent in English (written and spoken), comfortable working in multinational teams
Job no. 250418-HGAHG
Benefits For You
Diverse portfolio of clients
Wide portfolio of technologies
Employment stability
Remote work opportunities
Contracts with the biggest brands
Great Place to Work Europe
Many experts you can learn from
Open and accessible management team