GTM Engineer

As a member of the ShipBob Team, you will...

• Grow with an Ownership Mindset: We champion continuous learning and innovation. You'll take on real problems, create tangible solutions, and drive results that move the needle for ShipBob, our merchants, and for your own professional growth. If you're ready to do the most meaningful work of your career, this is the place.
• Collaborate with Peers and Leaders Alike: At ShipBob, leaders are accessible; feedback flows in both directions, and everyone, regardless of their seniority or role, steps up to help when needed. We hold each other to high standards because we trust each other to meet them. That combination of transparency and mutual respect is what makes the work here feel worth doing.
• Experience a High-Performance Culture and Clear Purpose: We are results-driven and clear about what that means: our goals are specific, accountability is shared, and every team member can see how their work connects to our mission. When we hit milestones, we celebrate them together. When we fall short, we learn and move forward.

Location: Remote in these states: AL, AZ, CA, CO, FL, GA, KS, KY, IA, ID, IL, IN, LA, MA, ME, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OK, OR, PA, RI, SC, TN, TX, UT, VA, VT, WA, WI

Role Description

ShipBob is hiring a Go-To-Market Engineer (GTM Engineer) to build and operationalize the technical systems that power our go-to-market execution. This role is a hybrid of project manager + hands-on builder: you will own GTM Engineering initiatives end-to-end, from conception through delivery and iteration.

You’ll use Clay as the primary engine to build and operationalize GTM initiatives, and you’ll work deeply across Salesforce, Gong, Vector, 6sense, and other GTM data and execution systems. You’ll also stay updated on market trends and best practices, serving as a thought leader for AI optimization internally. This role reports to the Director, Revenue Strategy & Operations.

What You’ll Do

Own GTM Engineering initiatives from conception to delivery

• Identify, scope, and prioritize GTM Engineering opportunities with Sales, Marketing, and RevOps leadership.
• Translate business needs into clear technical requirements and delivery plans.
• Run GTM Engineering like product releases: design, build, QA, launch, measure, iterate.

Build scalable automations and workflows across the GTM stack

• Build and maintain Clay workflows for enrichment, routing, segmentation, scoring, and trigger-based actions.
• Automate manual tasks that slow down revenue teams (research, list building, enrichment, lead management, CRM hygiene).
• Implement workflow orchestration across systems (Salesforce + intent tools + conversation intelligence + engagement tools).

Create and operationalize an intent/signals engine

• Combine multiple signal sources into composite scoring models and actionable triggers (fit + intent + engagement + timing).
• Design automation logic that avoids “single-signal spam” and instead prioritizes high-quality, high-confidence actions.
• Improve speed-to-lead and account prioritization through reliable signal-based orchestration.

Oversee cross-functional execution (and potentially people/vendors)

• Coordinate stakeholders across Sales, Marketing, RevOps, Enablement, and Data/Engineering.
• Manage project timelines, risks, dependencies, and stakeholder communication.
• Potentially manage junior GTM Engineers and/or third-party partners with clear delivery standards.

Example Projects You’ll Own

• Inbound lead automation: lead capture → enrichment → routing → scoring → SLA-based follow-up triggers.
• Intent signals engine: combining 6sense, Vector, web activity, and engagement signals into a composite “heat score” and workflow triggers.
• Workflow-based enablement: auto-generating account context, call prep insights, and task prompts for sellers.
• Insight automation and orchestration: use Gong insights to auto-fill Salesforce fields, orchestrate distribution of key insights via triggers/alerts, score sales process. excellence, and generate actionable insights at scale.

What Success Looks Like

• Meaningful reduction in manual research/admin time for BDRs/AEs through automation.
• Improved speed-to-lead and higher conversion rates driven by better routing, scoring, and enrichment.
• Higher-quality CRM data (completeness, accuracy) and more trustworthy reporting
• A repeatable system for shipping GTM workflows with measurable impact and iteration cadence.

What You’ll Bring To The Table

• 4–8+ years of experience in GTM systems, RevOps/Sales Ops/Marketing Ops, growth operations, automation engineering, or similar.
• Demonstrated ability to build automations and integrations across a GTM tech stack (CRM + enrichment + intent + engagement + analytics).
• Solid hands-on experience with Salesforce (data model awareness, workflow automation patterns, QA, hygiene practices).
• Experience building and operationalizing Clay workflows (or equivalent enrichment/orchestration tools).
• Excellent technical fluency: APIs/webhooks, data flows, automation logic, troubleshooting, and systems thinking.
• Sound project management skills: planning, prioritization, stakeholder alignment, and execution.
• Ability to communicate technical topics clearly to non-technical audiences.

Preferred

• Experience with Gong, 6sense, Vector, and modern intent/data tooling ecosystems.
• Experience building scoring models, signal engines, and lifecycle automation across lead/account objects.
• Familiarity with data warehouse/analytics concepts and how GTM data is modeled for reporting and decision-making.
• Prior experience managing junior team members and/or vendors/consultancies.

Perks & Benefits

• Medical, Dental, Vision & Basic Life Insurance
• Paid Maternity/Parental Leave Program
• Paid Holidays & Flexible Time Off Program
• Paid Sick Leave
• Wellness Days (1 day/quarter)
• 401K Match
• Comprehensive Benefits Package >>> https://www.shipbob.com/careers/
• See Our High-Performing Culture >>> Check us out on Instagram (@lifeatshipbob)

ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach. The salary range is $109,065 - $181,775 for this role. In addition to base salary, this role includes the opportunity to be eligible for participation in the Company's discretionary bonus plan based on Company's plans and in accordance with Company’s policies.

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions.

About You

Building the world’s leading full-stack fulfillment platform is challenging work. The problems we solve are complex, the pace is fast, and the bar is high. That means ShipBob’s environment isn’t the right fit for everyone, and that’s okay. If you are ready to take ownership, push boundaries, and grow alongside a team that genuinely supports each other, we would love to hear from you.

Learn more about our core values and how we perform at a high level in our day-to-day work on our Culture page (https://www.shipbob.com/careers/culture/).

About Us

ShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants to provide them access to best-in-class capabilities and to deliver a delightful shopper experience. Merchants can outsource their entire fulfillment operations, utilize ShipBob’s proprietary warehouse management system for in-house fulfillment, or take advantage of a hybrid solution across ShipBob’s dozens of fulfillment center network in the United States, Canada, United Kingdom, Europe, and Australia. ShipBob is backed by leading investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners, and SoftBank Vision Fund 2, and is one of the fastest-growing tech companies headquartered in Chicago.

At ShipBob, every full-time employee gets access to our best-in-class AI and productivity tools from Day 1 at no cost. This isn't a pilot or a perk for select teams. It's standard for everyone. We believe innovation isn't owned by one department. Whether you're in Talent, Operations, Finance, Engineering, or Customer Success, we expect you to ask: how can this be done better, faster, or smarter? These tools are our investment in your ability to find those answers.

We may use AI-powered tools during our interview process to support things like notetaking and organizing feedback so our teams can stay focused on getting to know you. These tools help create a more consistent and thoughtful experience. That said, every hiring decision is made by a human.

ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

There is no deadline to apply for this position, as ShipBob accepts applications on an ongoing basis.