QA Specialist (PHRN)

Let your Passion Lead You at the Home of Clinicians with over 5000+ employees who have trusted us with their careers!

Physical Sites: Taguig, Cebu, and Pampanga

Our Clinicians & Associates advocates for better patient care while enjoying these benefits:

• HMO on Day 1 with 2 Dependents upon regularization.
• Group Life Insurance
• Highly Competitive Salary
• Annual Salary Increase
• Quarterly Performance Bonus
• Service Incentive Leave (SIL) with Leave Conversion
• Work-Life Integration
• Get Visa Sponsorship & Work Abroad (*)

*Terms and Conditions Apply

The responsibilities of a QA Specialist are outlined but not limited to the following:

• Ensuring accuracy of information and quality of delivery by monitoring, auditing, reviewing, analyzing, documenting work processes that further improves clinical operations standards
• Performs quality audits, validates results and communicates recommendation among responsible departments
• Participates in design, review, and amendment of QA monitoring tools and guides
• Creates QA reports and provides data to Quality Assurance leadership
• Uses quality monitoring data management system to track and document performances
• Works with the Operations and Training teams to analyze performance feedback and resolve issues

Required Qualifications:

• Must have an active both PHRN, preferably with USRN license
• With at least 12 months of USRN experience in the BPO/CPO experience

Preferred Qualifications:

• QA experience preferable
• Expert on related clinical work experience, client techniques and processes
• Excellent organizational and planning skills with ability to multi-task
• With good attention to details
• Excellent oral, written and interpersonal communication skills
• Exceptional listening and analytical skills
• Knowledgeable in MS Office applications especially Word, PowerPoint and Excel