Product manager

Job Description

This is a remote position.

About Scrumconnect

Scrumconnect Consulting, a multi-award-winning firm recognized with UKIT awards such as Best Public Sector IT Project, Digital Transformation Project of the Year, and a Special Award for Organisational Excellence during the pandemic, is at the forefront of innovation in tech consulting. Our work impacts over 40 million UK citizens, with successful projects in key government departments like the Department for Work and Pensions, Ministry of Justice, HM Passport Office, and more.

Our Commitment To Gender Equality

We are proud to be an inclusive employer and advocate for gender equality across all levels of our organization. We are actively working to close representation gaps in technology, leadership, and delivery roles. We welcome applications from women, non-binary individuals, and other underrepresented groups in tech.

Role Overview

We are seeking an experienced Product Manager to lead the strategic development of identity verification (IDV) processes for emerging digital electoral services. This role will support and align delivery across two high-profile initiatives: Votes for 16 and Improving Voter Registration.

You will work at the intersection of policy, technology, and service design to ensure identity verification journeys meet legislative requirements, align with national standards such as One Login, and deliver exceptional user experiences.

Key Responsibilities

• Lead product delivery for identity verification workstreams across multiple service areas.
• Collaborate with policy, technical, design, and delivery teams to develop a unified IDV approach.
• Develop and iterate a clear product vision, roadmap, and backlog, aligned with broader government identity services (e.g., GOV.UK One Login).
• Identify and manage legislative, technical, and operational dependencies, including integration with third-party platforms.
• Translate user research and service insights into actionable product decisions.
• Prepare and present product artefacts to senior governance boards, including the Digital Assurance Board.
• Facilitate sprint planning, playback, and handover sessions to ensure effective and transparent delivery.

Essential Skills & Experience

• Proven experience as a Product Manager in public sector or similarly complex digital service environments.
• Hands-on experience shaping and delivering identity verification journeys, ideally aligned with One Login or GOV.UK App standards.
• Strong grasp of user-centred design principles, Agile delivery methods, and cross-functional team collaboration.
• Skilled in engaging diverse stakeholders—policy, technical, design—to influence strategy and delivery decisions.
• Confident in producing high-quality product artefacts and delivering presentations to senior stakeholders and governance forums.
• Ability to manage and coordinate dependencies across multiple teams and third-party systems.

Desirable

• Familiarity with electoral services or experience working within politically sensitive delivery contexts.
• Involvement in early-phase service design, particularly Discovery and Alpha stages.

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