Marketing Operations Manager

THE POSITION IN A NUTSHELL

Are you a marketing enthusiast with a knack for managing marketing programs? Do you thrive in a dynamic environment and love working with diverse teams? If so, we have the perfect opportunity for you! We are seeking a vibrant and experienced Marketing Operations Manager to join our team. Reporting directly to the CMO, the ideal candidate will have a proven track record of managing marketing projects from inception to completion, with the ability to work cross-functionally with regional and offshore teams.

WHAT YOU’LL BE DOING (and doing well!)

• Lead and manage a diverse range of marketing initiatives, ensuring they are delivered on time, in scope, and within budget.
• Manage an offshore team in Southeast Asia, with a focus on data, analytics, content and creative development.
• Collaborate with the Divisions to align marketing strategies and initiatives with growing their customer and service base.
• Build and maintain the marketing milestone tracker, reporting charts, campaign, and content calendars.
• Develop and maintain project plans, timelines, and budgets.
• Monitor project performance across both internal and external teams, and implement necessary adjustments to ensure successful project outcomes.
• Foster a collaborative and inclusive team environment.
• Collaborate with the SDR team and Divisional Sales Managers to ensure leads are actioned in a timely manner.
• Assist with branding projects and events to ensure consistency and alignment with company goals.
• Develop and implement sales enablement initiatives to support the sales team.
• Track and analyze key marketing metrics to measure the effectiveness of campaigns and initiatives.
• Manage the marketing project management platform and report on project efficiency, resourcing, and timelines
• Assist in managing the martech stack ensuring proper utilization.
• Stay up-to-date with the latest digital marketing trends and best practices to ensure our strategies are cutting-edge and effective.

WHAT WE LIKE ABOUT YOU

• Bachelor's degree in Marketing, Business Administration, or a related field.
• 5+ years of experience in marketing operations or project management.
• Experience managing offshore teams, preferably in the Philippines.
• Well-versed in agile project management.
• PMP or other relevant project management certification preferred.
• Strong understanding of marketing principles and best practices.
• Proficiency in project management tools and software.
• Strong attention to detail, problem-solving, and decision-making abilities.
• Strong, positive culture contributor, with the ability to collaborate and influence.
• Knowledge of fire alarm and security systems is a plus.
• Ability to travel domestically and occasionally overseas up to 25%.

WHAT WE’RE BRINGING TO THE TABLE

• Competitive salary based on qualifications.
• Paid time off plan and holidays.
• 401(k) matching.
• Short term and long-term disability.
• Medical, dental, and vision plans with options.
• Life insurance.
• Professional career development opportunities.
• Tuition reimbursement.