Sr. Systems Engineer

This is a remote position.

SUMMARY

We're looking for a key player to join our team, focusing on our core data center and cloud platforms for clients in the fast-paced financial services industry. This is a true engineering role, not a simple administration position. You will be challenged to solve complex problems and design robust, scalable solutions. As a senior member of the team, you will elevate our technical capabilities and directly contribute to the stability and performance of the infrastructure that powers our clients' operations.

JOB RESPONSIBILITIES

• Architect & Implement: Lead the design, implementation, and support of new technology projects, from initial scoping and client onboarding to final delivery.

• Manage Core Platforms: Take ownership of our multi-tenant infrastructure, including VMware, Proxmox, and cloud environments in Azure.

• Optimize & Maintain: Proactively monitor our systems with CheckMK, manage storage on Pure Storage and HPE, and ensure the health of our Citrix delivery platforms as well as other Key technologies

• Troubleshoot & Resolve: Act as a final escalation point for complex technical issues, performing deep-dive root cause analysis and collaborating with support teams to ensure timely resolution.

• Collaborate & Innovate: Work closely with a team of skilled engineers to share knowledge, improve processes, and evaluate emerging technologies.

• Provide Critical Support: Participate in a rotating on-call schedule to provide after-hours support for critical infrastructure.

QUALIFICATIONS

• Virtualization: RedHat Openshift, VMware ESXi/vCenter, Proxmox VE

• Cloud: Microsoft Azure (IaaS/PaaS)

• Application & Desktop Delivery: Citrix Virtual Apps and Desktops, Citrix NetScaler (ADC)

• Storage: Pure Storage, HPE

• Operating Systems: Windows Server, Linux

• Monitoring: CheckMK or similar enterprise monitoring tools

• Experience: A minimum of 8 years in a system engineering role, with a strong preference for experience in a Managed Services Provider (MSP) environment.

• Problem-Solver: You are a logical thinker with a talent for identifying the root cause of an issue and implementing effective, long-term solutions.

• Ownership: You are a self-starter who can work independently but also knows when to engage the team to mitigate risk and achieve project goals.

• Resilience: You perform well under pressure and can manage priorities effectively, even with short deadlines.

• Certifications: Industry certifications like Azure Solutions Architect Expert, MCSE, VCP, or CCP are highly desirable.

• Availability: You must be able to work Eastern Time (EST) business hours and be available for occasional night/weekend work as part of the on-call rotation.

JOB REQUIREMENTS

• Should be willing to accept a long-term work-from-home arrangement.

• Should be amenable to a permanent night shift schedule.