Senior Account Manager (Influencer Marketing)

NOTE: PLEASE READ THE BELOW CAREFULLY BEFORE APPLYING AS THE REQUIREMENTS ARE SPECIFIC THE ROLE.

Role: Senior Account Manager

Location: Remote (Cairo)

Website: www.sandcircus.com

Experience level: 3-8 years experience in high-ticket sales in an agency within the Saudi market

About Us

Sand Circus is Saudi’s Creative Growth & Talent Agency. World-class brands like Amazon, Netflix, and Nescafé trust Sand Circus to grow their brand in Saudi Arabia and the GCC, creatively reaching their audience to drive deep awareness and increase market share.

Role’s mission:

Your role is to qualify and convert quality leads (in the Saudi and broader GCC markets) into active, long-term, and satisfied clients. As it stands, you will be accountable for 3 main KPIs: gross profit of deals closed, client satisfaction, and client retention.

The responsibilities of the role includes but isn’t limited to:

1. Business Development: Close business deals with organizations (such as brands, agencies, and production studios) for the myriad of services we offer (influencer marketing, music creation, production, etc.), driving revenue growth through upselling, cross-selling, and acquiring new business.

2. Account Management: Build and maintain strong, long-lasting client relationships. Serve as the primary point of contact for key accounts and ensure their needs are met effectively. Maintain regular communication with clients, addressing their needs and concerns promptly. Ensure high levels of client satisfaction and foster a positive client experience.

3. Account Growth: Develop and implement strategies to expand existing accounts and grow the business. Identify opportunities for account expansion.

4. Operational Efficiency: Oversee project delivery, ensuring timely and accurate completion. Manage internal resources effectively to meet client requirements and expectations.

5. Strategic Contribution: Develop and execute account strategies aligned with company goals. Collaborate with other departments to deliver integrated solutions and achieve client success.

6. Feedback and Improvement: Collect and analyze client feedback to continuously improve service quality. Generate client testimonials and case studies to highlight success stories.

Competencies Required for This Role:

1. Sales Skills: Ability to effectively sell products or services, understand customer needs, and articulate value propositions.
2. Communication Skills: Excellent English and Arabic verbal and written communication skills to effectively engage with clients, negotiate deals, and present proposals.
3. Relationship Building: Capacity to build and maintain strong relationships with clients, partners, and internal teams.
4. Networking: Proficiency in networking and relationship development to expand the company's client base and identify new business opportunities.
5. Market Knowledge: Understanding of market trends, industry dynamics, and competitor activities to identify market opportunities and threats.
6. Strategic Thinking: Ability to think strategically and develop long-term business development plans aligned with the company's objectives.
7. Analytical Skills: Strong analytical skills to assess market potential, evaluate opportunities, and make data-driven decisions.
8. Problem Solving: Capacity to identify challenges and develop creative solutions to overcome obstacles and achieve business objectives.
9. Negotiation Skills: Proficiency in negotiation techniques to reach mutually beneficial agreements with clients and partners.
10. Time Management: Effective time management skills to prioritize tasks, manage multiple projects simultaneously, and meet deadlines.
11. Adaptability: Flexibility to adapt to changing market conditions, client needs, and business priorities.
12. Teamwork: Collaboration with cross-functional teams, including sales, marketing, and finance, to drive business growth.
13. Client Focus: Commitment to understanding client needs and delivering exceptional value to clients.

Note: As you develop in your role, these competencies are continually built upon and elevated as needed.

Competencies Required for All Roles (Organization-wide)

1. Strong, well-structured, and emotionally intelligent communication skills, both written and oral. Fluency in Arabic (Saudi dialect) and English are required.
2. Honest: Respectfully tell the truth at all times.
3. Experienced in Google Suite.
4. Integrous: Holds strong moral principles.
5. Proactive: Anticipates the immediate next step effectively and acts on it; able to predominantly work autonomously.
6. Efficiently effective: Delivers top-tier results quickly.
7. Obsessively detail-oriented: Cares about details a lot. We care about the smallest details a lot, because it’s part of what separates us.
8. Extremely organized: Organizes his or her thoughts clearly; organizes digital files, folders, and file naming properly.
9. Growth-oriented: Has a growth mindset i.e. eager to learn and try new methods, tools and strategies.
10. Welcomes constructive feedback and acts on it quickly and effectively.
11. Is ZD (Zero Defect) with emails, documents (text & visuals) & calculations
12. Enthusiastic: Interested in talent management, entertainment, music, media or film.
13. Positive, solution-oriented attitude: Believes there’s a solution to any problem, and proceeds to find the solution.
14. Meritocratic: Believes that the best idea wins, regardless of who proposed it.
15. Demonstrates ability to maintain confidential and proprietary information.
16. Process-driven: Creates effective & efficient workflow processes for all routine or repeatable tasks.
17. Emotionally intelligent: Ability to effectively communicate, influence and resolve conflict in a positive manner.
18. Strong logic ability: Ability to observe situations, reactions, feedback and take rational conclusions based on logical analysis.

Perks:

1. Working remotely.
2. Competitive salary and performance-based bonuses.
3. Opportunities for professional development and career growth.
4. A dynamic and results-driven work environment.

Compensation: To be discussed based on level of experience.