RxBenefits is looking for a designer to lead a UI/UX design team focused on improving digital products in a growing product organization. This designer will be a player/coach who will have a small team of designers reporting to him/her, and will lead the work on various highly visible products, in partnership with software engineers, UX research, strategists, product managers, and many other team members in a fast-paced and agile setting.

Focus: B2B experiences – Clients, Brokers, Internal Associates (+ Reporting)

Primary Responsibilities

Manage a team of designers, including assigning work, assessing performance, hosting design reviews, and coaching them in both UX strategy and UX/UI design
Work with other leaders within the product organization to provide UX strategy and vision within the various products we are building and supporting
Manage the intake to the remainder of the UX/UI team, and prioritize based on business value
Collaborate with engineering, product and business teams to inform intuitive and engaging experiences
Create frameworks, conceptual diagrams, user flows, wireframes, detailed visual mockups and prototypes to communicate innovative product ideas, working within cross-functional teams
Create prototypes that showcase multiple design concepts quickly, with an understanding of what customer and business problems they solve
Drive design solutions based on user needs, business goals and technical constraints for each product
Leverage service blueprints to capture and bring together ‘front-stage’ and ‘back-stage ‘experience
Execute all design stages from concept to development
Evaluate user feedback and iterate design and concept based on insights gained from feedback
Influence the roadmap for research initiatives, product development and feature development
Contribute in the development of design guidelines to create consistent experiences across the user journey
Scope requests, develop and communicate a level of effort, and plan work to be done in a dynamic team environment