Social Media Manager

Join the Team

Are you passionate about building vibrant online communities and fostering meaningful connections? We’re looking for a skilled communicator who can engage audiences, spark conversations, and create a thriving digital space. In this role, you'll play a key part in shaping our brand’s online presence, strengthening relationships, and driving meaningful engagement across multiple platforms.

What You’ll Do:

• Develop and execute community engagement strategies to increase participation, strengthen brand loyalty, and enhance user experiences.
• Actively manage and grow social media communities, responding to comments, questions, and discussions in a timely and engaging manner.
• Create compelling content—including posts, graphics, and short-form videos—that resonates with our audience and encourages meaningful interaction.
• Monitor conversations, trends, and audience sentiment using social listening tools, providing insights and recommendations for content and engagement strategies.
• Collaborate cross-functionally with marketing, content, and product teams to align community initiatives with overall brand objectives.
• Organize and execute both virtual and in-person events that bring the community together, fostering stronger connections and brand advocacy.
• Develop relationships with key influencers, ambassadors, and community leaders to drive collaboration and organic brand growth.
• Analyze community metrics and engagement data to refine strategies and demonstrate impact.
• Stay ahead of industry trends, platform updates, and emerging best practices in social media and community management.

What You’ll Need to Succeed:

• A minimum of five years of experience in community engagement, public relations, or customer success—preferably in the tech or health industries.
• Hands-on experience managing and growing social media platforms, with a focus on Facebook, Facebook Groups, Instagram, and TikTok.
• Proficiency with social media publishing, analytics, and monitoring tools to track engagement and trends.
• A strong track record of launching and nurturing online communities, with measurable growth in participation and retention.
• Outstanding writing and communication abilities, with an emphasis on clarity, creativity, and attention to detail.
• The ability to build relationships and engage with audiences both virtually and in person.
• A creative eye for content, with experience designing compelling visuals and video assets using Canva.
• Event planning skills for both virtual and in-person community experiences.
• The ability to balance multiple projects, prioritize tasks effectively, and adapt to evolving needs.

Why Join Us?

• Be part of a mission-driven organization dedicated to making a meaningful impact.
• Work in a collaborative, fast-paced environment where creativity and new ideas are encouraged.
• Enjoy professional growth opportunities and the chance to shape the future of our community engagement efforts.

If you’re ready to make an impact and build a dynamic, engaged community, we’d love to hear from you!