Rivo is a loyalty and referrals platform built exclusively for Shopify, designed to drive revenue and retention for some of the world’s fastest-growing eCommerce brands. We work with 8–9 figure Shopify Plus brands and are trusted by some of the most recognizable names in DTC.

We’re a scrappy team of ~20, moving fast, iterating quickly, and obsessing over delivering best-in-class product and service. Our team brings experience from Shopify, GitHub, Amazon, InVision, and more.

About the Role

This is a hybrid design + front-end development role embedded directly within our Customer Success team. You’ll work day-to-day in a CS pod alongside CSMs and onboarding managers, helping some of the world’s biggest eCommerce brands launch beautifully branded loyalty and referrals experiences using Rivo.

You’ll take custom design requests from top-tier Shopify Plus brands, often directly via Slack, and bring them to life across the customer journey using our page builder tools and native components. Your work will span Figma design, front-end development, brand communication, and hands-on implementation.

This role is ideal for a creative technologist who can design polished experiences and also bring them to life in production using HTML/CSS and Shopify’s Liquid templating.

What You’ll Be Doing

Design & build branded loyalty landing pages and account components in Shopify using Rivo’s builder tools.
Translate client brand guidelines into high-fidelity Figma designs, and implement them using HTML, CSS, and Liquid.
Collaborate with Shopify Plus brands directly via Slack and video calls to understand design goals and implementation needs.
Build fast, accessible, mobile-first layouts that integrate seamlessly into existing storefront experiences.
Own the front-end lifecycle of design requests: ideation → mockup → approval → implementation → QA.
Collaborate with internal teams (Product, CS, and Engineering) to surface design and UX feedback.

Who You Are

You're a hybrid designer–developer who thrives in high-touch client-facing roles.
You have excellent visual design instincts and a strong understanding of front-end development best practices.
You’re confident working directly with clients to scope, present, and implement custom solutions.
You’re self-directed, highly organized, and excited to work in a fast-moving startup environment.

Requirements

2+ years of professional experience in web design and front-end development
Strong HTML & CSS skills (including responsive design)
Figma proficiency (you can build clean, production-ready mockups)
Shopify/Shopify Plus experience, including theme editing and Liquid templating
Experience working directly with clients or stakeholders
Understanding of brand systems and how to maintain design consistency

Nice to Have

Experience using no-code/low-code page builders
Familiarity with Shopify metafields and storefront APIs
Basic JavaScript or experience using jQuery
Prior experience in agency or high-volume client onboarding environments

Benefits

100% remote, work from anywhere
ⓘ View potential timezone restrictions
Flexible hours with overlap required in North American time zones
Minimum 18 days paid time off per year (regardless of contract type)
A fast-moving, ego-free environment where your work directly impacts revenue and customer happiness

What We Avoid

Micromanagement
Egos
Corporate drama

Interested?

If this sounds like a great fit, send us your application along with a portfolio that includes both live pages and Figma files. Bonus points for Shopify-based examples. We can’t wait to meet you.