Trusted by the world's top media brands, our client combines analytics that power smarter audience strategies with revenue solutions that simplify ad operations and accelerate monetization.

Our clients mission is to help customers grow valuable media brands with their content. Join their diverse group of focused, hardworking professionals who are passionate about doing work that’s challenging and fun; and who strive to maintain a healthy work/life balance.

Profile

We are looking for a Product Designer with a strong focus on User Experience (UX) rather than visual design. The ideal candidate is someone who enjoys solving complex product problems through user research, interaction design, and thoughtful user experiences.

This person will work closely with Product Managers, Engineers, and the Design team to improve the overall user experience of our client's SaaS platform. While visual design skills are important, the priority is ensuring the product functions intuitively and delivers an outstanding user experience.

The client is specifically looking for someone with experience designing B2B SaaS products.

Responsibilities

Lead UX design initiatives for product features and improvements.
Conduct user research, customer interviews, usability testing, and synthesize findings into actionable product improvements.
Create user flows, wireframes, prototypes, and high-fidelity designs using Figma.
Partner closely with Product Managers, Engineers, and fellow Designers throughout the product lifecycle.
Advocate for users by balancing business goals with usability and product strategy.
Participate in design critiques and contribute to the evolution of design systems and product design best practices.

Tools

Figma
FigJam
Google Docs
Jira
Pendo
Claude (occasional use)

Availability: Full-time. Long term engagement.

Must have good overlap with Central Time (TX).

What’s in it for you?

Learn and evolve your skills using the latest and greatest technology tools in a rapidly growing company.
Learn from the best people around you. We constantly challenge the status quo and invent new ways of building a great product.
100% remote. Work anywhere, whether it is remotely in the comfort of your home, in a shared co-working space, in an RV on the beach, or while being a nomad in another country.
Work on challenging problems, innovate, and positively impact many people's lives while having fun doing it.

Required Qualifications

Upper-intermediate to fluent speaking and writing English. Able to have a real-time conversation.
3+ years of full-time hands-on Product Design/UX Design experience.
3+ years of full-time hands-on B2B SaaS products experience.
3+ years of full-time hands-on Figma experience.
2+ years of full-time hands-on User Research & Usability Testing experience.
Strong Product Design / UX Design experience.
Experience designing B2B SaaS products.
Solid experience conducting user research and usability testing.
Advanced Figma and FigJam proficiency.
Strong interaction design and information architecture skills.
Excellent communication skills.
Ability to collaborate effectively with Product Managers and Engineering teams.
Comfortable working in fast-paced product environments.

Nice to Haves

Experience with Jira.
Experience with Pendo.
Familiarity using AI tools such as Claude as part of the design workflow.
Experience contributing to design systems.
Bachelor’s degree in Computer Science or equivalent demonstrated ability.

Frequently Asked Questions

What are your typical clients?

The majority of our clients are venture-backed startups at the growth stage. Usually, at this stage, the company already achieved a product-market fit and is looking to expand rapidly. That’s where we bring the best engineering practices, strong architecture, the latest technologies, and consistent processes to help companies scale.

What is the length of your engagements?

Most of our long-term full-time engagements last multiple years. It allows you to evolve your career with the client company taking on more responsibilities.

What’s your company size?

The Right Balance team is 55+ engineers going to 75+ by the end of the year. The current client size team is 105+ people. The timing is great to be a part of a rapidly growing team making meaningful contributions.

What happens if the engagement is completed?

Most of our engagements are long-term in nature. That said, if the current engagement is ramping down, we’ll present you with more long-term opportunities to transition into.

What are your core values?

Client First: we only win when our clients win. We treat client challenges as our own.
Ownership: we embrace responsibility, taking on challenges, getting them to completion, and enjoying getting things done.
Quality: we’re passionate about achieving quality outcomes by applying meticulous attention to detail.