Product Designer

About Us

Rhythm is a renewable energy and technology company empowering you to take control of your budget and your footprint. We combine energy market expertise with technology, design, and data science to create best-in-class products and services that are simple, delightful, and seamlessly integrated with the rhythm of your life. Our mission is to upend the energy status quo by setting a new standard of service excellence and customer partnership. We are a mission-driven, results-oriented group of engineers, businesspeople, designers and artists who love solving tough problems, all while making a positive impact on our communities.

About the Role

The ideal candidate for the Product Designer position will bring a user-first mindset, strong visual design skills, and experience delivering intuitive, consistent, and accessible digital experiences across responsive web and mobile platforms. This role will be a key member of Rhythms Product team, collaborating closely with Product Managers, Engineers, Marketing, and Customer Experience to shape and elevate the end-to-end customer journey.

Rhythm's Product Design function supports seamless, user-centered experiences across all customer touch points including enrollment, billing, communications, renewals, retention, and account management. This role will help define, execute, and maintain high-quality designs that are both brand-aligned and scalable. In addition to external-facing experiences, the designer will also support internal tools and workflows used by key stakeholders such as operations, customer care, and other cross-functional teams.

Qualifications

• Minimum of 3 years of experience as a product designer working on web or mobile applications
• Proficiency in Figma or similar tools for interface design and prototyping
• Strong communication skills, with ability to articulate design decisions to technical and non-technical audiences.
• Experience participating in Agile processes and working cross-functionally with product, engineering, and marketing.
• Experience conducting user interviews with both internal stakeholders and external customers, and applying insights to inform design decisions.
• Experience in creating and maintaining design systems.
• Bachelors degree or equivalent experience required

Job Responsibilities

This role will support end-to-end design across multiple brands and a variety of customer-facing and internal-facing products. Our product design areas include: enrollment flow; customer portals for engagement and retention; billing and usage communications; internal tooling for operations, care, and pricing; and the ongoing evolution of our design system and brand alignment.

This role will:

• Translate client needs and brand strategies into effective design solutions
• Design end-to-end product experiences from discovery to final handoff across responsive web and mobile platforms, supporting multiple brands
• Create wireframes, user flows, prototypes, and high-fidelity visuals to communicate design intent
• Work with the marketing design to create or incorporate illustrations, pictures, and designs that reflect the desired theme and tone of communications
• Collaborate with product managers, front-end developers, marketing, content, and other stakeholders to deliver feasible solutions that align with the product vision
• Conduct or support user research, including interviews and usability testing, gather actionable feedback, and produce drafts and update designs based on stakeholder and user input
• Advocate for the user while balancing business goals and technical constraints
• Contribute to and help maintain the products design system and brand guidelines
• Audit and QA production environments to uphold design standards and brand alignment
• Monitor product performance and gather user feedback to guide future improvements
• Anticipated design of a native mobile app

Location

What you'll love

• Our culture. We're friendly, transparent, and love to innovate together.
• Flexible work-life balance.We embrace the mix of working remote and from the office.
• Professional development opportunities.We love to grow together.
• A chance to make a difference. We're a sustainably-driven company rethinking what's possible in Energy.
• Competitive compensation. We reward performance with annual bonuses and salary increases.
• Health Benefits. We promote your wellbeing with unlimited paid vacation and great benefits.