Digital Marketing Client Success Manager [355]

At Jolly SEO, we help businesses and agencies build high-quality backlinks through HARO and innovative outreach strategies. We value transparency, collaboration, and growth, creating a supportive environment where innovation thrives.

We’re looking for a Digital Marketing Client Success Manager to build strong client relationships, improve satisfaction, and drive long-term success. If you have a digital marketing background—especially in link-building—this role is for you.

Full-time remote, starting at 20 hours/week.

Full-time salary: 4,000-6,000 USD / month

What You’ll Do:

• Manage the client experience, ensuring satisfaction and support.
• Reduce churn and increase client lifetime value through better onboarding and communication.
• Be the main point of contact for client questions, feedback, and performance reviews.
• Identify upsell opportunities and collaborate with delivery teams.
• Potentially mentor junior team members as the role grows.

Who You Are:

• 2–3+ years in a client-facing role, ideally at an SEO agency.
• Strong written and verbal communication skills.
• Organized, proactive, and able to manage multiple priorities independently.
• Friendly, approachable, and invested in long-term client relationships.
• Bonus: experience in sales or upselling.

Perks & Growth:

• Competitive pay, flexible remote work, and learning opportunities.
• Work with a small, collaborative, low-ego team.
• Potential to grow into a leadership role.
• Occasional team meetups for bonding and collaboration.

Why You’ll Love This Role:

You’re a self-starter, an excellent communicator, and passionate about helping clients succeed while growing your own career.

Our hiring process includes a questionnaire, a video submission, and two 1:1 interviews.

Excited to make an impact? Let’s talk!