Staff Software Engineer - Rx Processing Workflow

Company Overview

Founded in 2015, the organization is a Series D health-tech startup that is building a platform that interfaces between doctors, pharmacies, and patients to streamline the process of patients receiving prescriptions. This is a complex, archaic industry, and the program has set out to change that.

The organization’s B2B2C platform provides an end-to-end prescription management and delivery service. This robust platform connects patients, prescribers, pharmacies, and manufacturers, enabling easy and affordable access to medicine. Through its digital stakeholder experiences, patient access services, market access solutions, and distribution models, pharma manufacturers can deliver affordable and timely therapy access to patients, resulting in more patients staying on their treatment plans longer. Consequently, pharma manufacturers are enabled for more innovation.

The team at this organization is a group of like-minded individuals from varying backgrounds, passionate about creating a new and innovative healthcare platform that is focused on patient experience and overall human wellbeing. Ready to join this team of mission-driven, analytical, and passionate people? Keep reading!

About the Opportunity:

The organization is seeking a talented and experienced Staff Software Engineer Rx Processing Workflow to lead the technical vision and implementation of intelligent agents across the operational platform. This role will focus on optimizing key pharmacy workflows, automate manual processes, and summarize complex documentation to support faster, higher-quality decision-making by internal teams.

Reporting to the Director of Engineering, you will serve as the senior technical lead on initiatives, collaborating cross-functionally with Engineering, Product, and Operations to identify opportunities, architect robust solutions, and bring them into production in a highly regulated environment.

Responsibilities:

• Design, build, and deploy scalable LLM-powered agents to automate and optimize operational workflows such as documentation processing, prior authorization reviews, and internal communication summaries

• Collaborate with cross-functional stakeholders to translate business problems into AI-powered solutions, identifying the highest-leverage areas for automation

• Develop and maintain internal tooling to evaluate model performance, improve accuracy, and measure business impact

• Champion responsible AI practices, including reliability, traceability, and HIPAA-compliant handling of patient-related data

• Take ownership of large, ambiguous problems and turn them into pragmatic, high-impact solutions

Qualifications:

• Bachelor's degree in Computer Science, Data Science, or a related field (or equivalent experience)

• Proven experience designing and scaling complex, workflow-driven systems

• Strong computer science fundamentals: proficiency in algorithms, data structures, and system design.

• Experience building and deploying LLM-powered tools or agents in production environments

• Experience leading cross-functional projects and influencing roadmap decisions from a technical lens

• Ability to thrive in a fast-paced, startup environment with shifting priorities and complex workflows

• Preferred: Expertise with Python and frameworks such as LangChain, LlamaIndex, or RAG architectures

• Bonus: Familiarity with healthcare or pharmacy operations, including HIPAA-compliant data practices

Benefits:

• Ground floor opportunity with one of the fastest-growing startups in health-tech

• Fully remote working environment

• Competitive compensation (commensurate with experience)

• Full benefits (medical, dental, vision)

• 401(k) contribution opportunity

The organization is an equal opportunity employer