Sr. Software Engineer - Systems Insights

1. About Our Client:

The organization operates in the telemetry infrastructure space focused on supporting AI initiatives. It partners with IT and Security teams in large enterprises, including many within the Fortune 100, to bridge the gap between AI ambitions and infrastructure capabilities. The company provides an AI Platform for Telemetry that enables customers to manage and analyze telemetry data for both human users and automated agents, facilitating the development of advanced solutions at scale.

2. About the Opportunity:

The Senior Software Engineer role centers on designing and building a next-generation metric storage and query system for high-volume observability data. This position contributes to the development of critical infrastructure that allows customers to ingest, retain, query, and analyze time-series telemetry data across products. It offers the opportunity to influence core backend services, data modeling, performance optimization, and operational tooling, directly impacting how telemetry metrics are managed and utilized.

3. Responsibilities:

• Design and implement the customer-facing metric store for telemetry data

• Develop clean, maintainable, and efficient code with focus on performance and operational resilience

• Build scalable backend services and APIs for metric ingestion, storage, metadata management, and querying

• Model and manage storage patterns for time-series data, including handling high-cardinality dimensions and retention policies

• Collaborate with Product and Design teams to create intuitive customer-facing features

• Integrate metric storage and query capabilities into broader product initiatives

• Analyze and enhance query performance, ingestion throughput, storage efficiency, and system reliability

• Define engineering practices for new product areas, including testing, deployment, and monitoring

• Mentor less experienced engineers to improve technical ownership and impact

• Participate in planning and forecasting to balance feature development, technical debt, and reliability

• Lead the full software development lifecycle from requirements to production support

• Share on-call duties as part of service ownership

• Be available for stand-by, on-call, or off-hours support as needed

4. Requirements:

• Compliance with U.S. government security requirements for FedRAMP-authorized systems, which may include U.S. citizenship

• Experience building backend services in large-scale distributed systems

• Proficiency in writing clean, testable production code, preferably in Node.js and TypeScript

• Experience with SaaS platforms, data platforms, observability systems, or high-volume cloud services

• Knowledge of time-series data, metrics, telemetry pipelines, query systems, or analytical databases

• Experience designing secure, intuitive, and extensible APIs

• Strong understanding of data structures, algorithms, Linux, networking, and distributed systems

• Experience with cloud infrastructure such as AWS or other major providers

• Familiarity with storage systems, query optimization, indexing, partitioning, caching, and data lifecycle management

• Advantageous experience with observability concepts and related technologies such as PromQL, ClickHouse, Prometheus, OpenTelemetry, Kafka, and similar

• Experience with testing frameworks and CI/CD pipelines

• Self-motivated with ability to learn quickly and work with minimal supervision

• Attention to detail and commitment to high-quality software

• Ability to balance trade-offs between correctness, performance, cost, operability, and user experience

• Willingness to communicate openly and effectively

5. Pay Range and Compensation Package:

• The pay range and compensation package for this role will be determined based on the candidate’s experience, skills, and other relevant factors.

Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.

Note:

RemoteHunter is not the Employer of Record (EOR) for this role. Our purpose in this opportunity is to connect exceptional candidates with leading employers. We help job seekers worldwide discover roles that match their goals and guide them to complete their full application directly through the hiring company’s career page or ATS.