IT Project Manager

1. About Our Client:

The organization is a Managed Service Provider operating since 2007 with offices in multiple U.S. locations, including Washington and Florida. It delivers IT infrastructure management and support services to small and mid-sized businesses nationwide. The company addresses the need for reliable IT service management in a fast-paced environment, helping clients maintain and optimize their IT operations.

2. About the Opportunity:

The IT Project Manager will lead IT projects from initiation through completion, ensuring they are delivered on time, within scope, and on budget. This role serves as a key client contact and drives coordination among technical teams and stakeholders to achieve successful project outcomes. The position plays a critical role in maintaining service quality and client satisfaction through effective project oversight.

3. Responsibilities:

• Develop and manage project plans, timelines, and budgets

• Serve as primary liaison for client communications throughout project lifecycle

• Oversee technical resources to ensure project tasks align with plans

• Maintain accurate project documentation including plans, schedules, budgets, and change orders

• Identify, monitor, and manage potential risks

• Control project scope through formal change management processes

• Manage projects from inception to completion, ensuring client satisfaction

• Facilitate stakeholder meetings and provide regular project updates

• Coordinate cross-functional teams to ensure collaboration and clear communication

• Evaluate and provide feedback on non-technical project hour estimates

• Conduct post-project evaluations to support continuous improvement

4. Requirements:

• Bachelor’s degree in IT, Project Management, Business Administration, or related field, or equivalent experience

• Minimum 4 years of project management experience in a Managed Service Provider environment

• Experience working directly with clients, vendors, and internal technical teams in a fast-paced setting

• Proven ability to manage multiple IT projects simultaneously with cross-functional teams

• PMP certification preferred or other relevant project management credentials

• Strong knowledge of IT principles, infrastructure, and managed services

• Proficiency with Microsoft Office (Excel, Teams, SharePoint)

• Experience with PSA and project management tools such as ConnectWise Manage, Autotask, Asana, or Microsoft Project

• Familiarity with IT Service Management (ITSM) frameworks

5. Pay Range and Compensation Package:

• Salary Range: $90,000–$110,000 per year

• Quarterly bonus eligibility to reward performance

6. Benefits & Perks:

• Medical premium contributions vary by plan: up to 90% company-paid coverage for select plans, fixed employer contribution for others

• 401(k) plan with 4% company matching and immediate vesting

• Paid time off including 7 holidays and 17 PTO days in the first year

• Educational reimbursement for certification exams and access to training resources

• Opportunities for team events and colleague engagement

Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.

Note:

RemoteHunter is not the Employer of Record (EOR) for this role. Our purpose in this opportunity is to connect exceptional candidates with leading employers. We help job seekers worldwide discover roles that match their goals and guide them to complete their full application directly through the hiring company’s career page or ATS.