Role:
The Program Manager, Web Marketing plays a critical role in driving the execution and
operational management of our clients web marketing portfolio, supporting both high-visibility
initiatives and ongoing business-as-usual (BAU) web programs across multiple business units.
This role combines end-to-end program delivery with operational rigor, cross-functional
coordination, and process optimization across the web production lifecycle.
As the web ecosystem evolves toward scalable, AI-assisted and system-driven production
models, this role will support the transition by helping operationalize intake, prioritization, and
execution frameworks that improve speed, consistency, and quality across web marketing
programs. The Program Manager will serve as a key connector across Web Marketing, UX
Design & Content, and agency teams to ensure seamless execution and alignment to business
priorities.
In parallel, this role will help maintain and scale the BAU web marketing portfolio by ensuring
structured prioritization, clear scope definition, and consistent delivery across a diverse set of
initiatives ranging from campaign launches to ongoing site updates and optimizations.
This role will contribute to the evolution of web marketing operations by supporting governance
frameworks, documentation standards, and AI-assisted workflows that enable more scalable
and efficient production across the ecosystem.
The ideal candidate brings strong program management fundamentals, operational discipline,
adaptability in fast-paced environments and ambiguity, and the ability to manage multiple
concurrent workstreams while maintaining alignment and delivery momentum.
Responsibilities:
Program Delivery & Web Execution (40%)
● Own end-to-end program delivery across the web production lifecycle, from intake and
planning through execution, launch, and optimization
● Partner with cross-functional teams and agencies to define scope, deliverables,
timelines, resourcing, and localization for web initiatives
● Drive delivery of website design, content, and campaign experiences in partnership with
UX design and content, and production teams
● Identify and manage dependencies across Web, MarTech, Engineering, Analytics, and
external partners
● Ensure timely, high-quality delivery across multiple concurrent projects while maintaining
stakeholder alignment
BAU Portfolio Management & Prioritization (20%)
● Support and help operationalize intake, prioritization, and capacity planning across BAU
and campaign workstreams
● Ensure alignment of incoming requests to business priorities, available resources, and
overall portfolio goals
● Help manage competing priorities and maintain visibility into portfolio health, risks, and
dependencies
● Contribute to reducing reactive, low-impact work by supporting structured intake and
prioritization frameworks
Operational Excellence & Process Optimization (15%)
● Establish and scale processes to manage scope, quality, performance, and risk across
web marketing initiatives
● Identify and implement process improvements that increase speed, quality, and
scalability
● Apply performance data, experimentation insights, and best practices to improve
execution outcomes
● Support agency coordination and ensure external partners operate within defined
workflows and standards
AI-Assisted Workflows & Scalable Production (15%)
● Support the integration of AI-assisted workflows and automation into web marketing
execution
● Help identify opportunities to scale repeatable production through templates, systems,
and automation
● Assist in operationalizing emerging AI-driven production models (e.g., self-service
publishing, document-to-web workflows)
● Partner with cross-functional teams to improve efficiency through workflow
standardization and tooling
Governance, Documentation & Enablement (10%)
● Contribute to governance frameworks and operational standards that ensure consistency
and quality across the portfolio
● Assist in maintaining documentation, playbooks, and reusable templates for web
marketing execution
● Support onboarding and enablement of stakeholders and partners on workflows, tools,
and processes
● Help reinforce best practices across web production, content development, and
campaign execution
Please note we are unable to reply to any direct applications and can only accept applications from this job ad.
We work with our clients to offer exceptional Managed Services, please see our website for more details: